Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1896102 Title: gnome-shell crashes together with emacs-gtk regularly Status in gnome-shell package in Ubuntu: Incomplete Bug description: Regularly emacs-gtk crashes (reported separately in LP: #1896100) and with it gnome-shell crashes as well. Since those two crashes happen at the same time I am assuming that those two events are related. I don't know what the causal relation is though. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: gnome-shell 3.37.91-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-18.19-lowlatency 5.8.4 Uname: Linux 5.8.0-18-lowlatency x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu45 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Sep 17 12:54:15 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-04-17 (153 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) ProcEnviron: SHELL=/bin/bash LANG=en_US.UTF-8 TERM=screen XDG_RUNTIME_DIR=<set> PATH=(custom, user) RelatedPackageVersions: mutter-common 3.37.91-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to groovy on 2020-07-19 (59 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1896102/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp