I got the same issue on Ubuntu 20.04.1 LTS running on a Lenovo Ideapad
s145 - processor: Intel® Core™ i3-8130U CPU @ 2.20GHz × 4
Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
Subsystem: Lenovo Sunrise Point-LP HD Audio
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
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https://bugs.launchpad.net/bugs/1737614
Title:
Low sound volume with Sunrise Point-LP HD Audio (ALC3227) in HP
15-BS576TX laptop
Status in alsa-driver package in Ubuntu:
Won't Fix
Bug description:
I have a new laptop HP-15-BS576TX which has this Intel Corporation
Sunrise Point-LP HD Audio.
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD
Audio [8086:9d71] (rev 21)
The laptop sound works perfectly fine in Windows 10 with realtek
drivers. However, in Ubuntu 17.10, the volume is significantly low,
that I've to scroll the volume slider above 100% mark in pulseaudio to
the maximum to get acceptable level of sound. I suspect the sound
quality also is low (mono-like), may be not coming from all speakers
(perhaps subwoofer exist for this model). Also alsamixer shows the
speaker volume at the maximum.
Details about the audio hardware are below:
:~$ sudo lspci -vvv | grep -A 40 -i audio
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
(prog-if 80)
Subsystem: Hewlett-Packard Company Device 832b
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 131
Region 0: Memory at b1328000 (64-bit, non-prefetchable) [size=16K]
Region 4: Memory at b1300000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [50] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA
PME(D0-,D1-,D2-,D3hot+,D3cold+)
Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Address: 00000000fee00358 Data: 0000
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_skl
:~$ lsmod | grep '^snd' | column -t
snd_hda_codec_hdmi 49152 1
snd_hda_codec_realtek 94208 1
snd_hda_codec_generic 73728 1 snd_hda_codec_realtek
snd_soc_skl 77824 0
snd_soc_skl_ipc 49152 1 snd_soc_skl
snd_soc_sst_ipc 16384 1 snd_soc_skl_ipc
snd_soc_sst_dsp 32768 1 snd_soc_skl_ipc
snd_hda_ext_core 24576 1 snd_soc_skl
snd_soc_sst_match 16384 1 snd_soc_skl
snd_soc_core 229376 1 snd_soc_skl
snd_compress 20480 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_hda_intel 40960 6
snd_hda_codec 126976 4
snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core 81920 7
snd_hda_intel,snd_hda_codec,snd_hda_ext_core,snd_soc_skl,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 98304 8
snd_hda_intel,snd_hda_codec,snd_pcm_dmaengine,snd_hda_ext_core,snd_hda_core,snd_soc_skl,snd_hda_codec_hdmi,snd_soc_core
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 65536 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_seq,snd_pcm
snd 81920 25
snd_compress,snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_soc_core,snd_pcm
:~$ head -n 1 /proc/asound/card0/codec* :
==> /proc/asound/card0/codec#0 <==
Codec: Realtek ALC3227
==> /proc/asound/card0/codec#2 <==
Codec: Intel Kabylake HDMI
:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3227 Analog [ALC3227 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
I have gone through Linux kernel sources ALSA and Snd-HDA lists and
unable to find any optimizations for this laptop.
Here is the relevant dmesg details:
[ 15.502856] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops
i915_audio_component_bind_ops [i915])
[ 16.310503] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3227:
line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 16.310506] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 16.310507] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 16.310508] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 16.310509] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 16.310510] snd_hda_codec_realtek hdaudioC0D0: Mic=0x19
[ 16.310512] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
[ 16.451397] input: HDA Intel PCH Mic as
/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
[ 16.451451] input: HDA Intel PCH Headphone as
/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[ 16.451496] input: HDA Intel PCH HDMI/DP,pcm=3 as
/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[ 16.451538] input: HDA Intel PCH HDMI/DP,pcm=7 as
/devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[ 16.451581] input: HDA Intel PCH HDMI/DP,pcm=8 as
/devices/pci0000:00/0000:00:1f.3/sound/card0/input13
[ 16.451624] input: HDA Intel PCH HDMI/DP,pcm=9 as
/devices/pci0000:00/0000:00:1f.3/sound/card0/input14
[ 16.451687] input: HDA Intel PCH HDMI/DP,pcm=10 as
/devices/pci0000:00/0000:00:1f.3/sound/card0/input15
Any further information needed, please let me know. Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5 [modified:
usr/share/alsa-base/alsa-info.sh]
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
NonfreeKernelModules: ndiswrapper
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: admin2018 1246 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Dec 12 00:46:12 2017
InstallationDate: Installed on 2017-11-22 (19 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/25/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 832B
dmi.board.vendor: HP
dmi.board.version: 23.40
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.24:bd09/25/2017:svnHP:pnHPLaptop15-bs0xx:pvrType1ProductConfigId:rvnHP:rn832B:rvr23.40:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-bs0xx
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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