Can you try installing libavcodec58 ? sudo apt install libavcodec58
Does it fix the problem? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1903894 Title: failure to display videos at major websites using FF 82 after upgrade to 20.04 Status in firefox package in Ubuntu: Incomplete Bug description: my FF will not properly display videos at facebook website, vimeo website, twitter videos and animated gifs. several separate websites exhibit problem. is it Ubuntu drivers? is it FF codecs? I just upgraded to Ubuntu 20.04.01LTS. when I first installed Unbuntu 18, I had similar problem with FF. I don't remember what I had to do to resolve problem then, but now I have problem again with this upgrade install. I tend to believe that Ubuntu is culprit because FF automatically upgrades itself. is this OS or the FF application? I have not tried loading other browsers to see if they exhibit same problem. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 82.0.3+build1-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: eric 1425 F.... pulseaudio /dev/snd/pcmC0D0p: eric 1425 F...m pulseaudio BuildID: 20201108180448 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Wed Nov 11 12:14:20 2020 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:361 DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False InstallationDate: Installed on 2020-11-07 (3 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) IpRoute: default via 192.168.2.1 dev enp3s0 proto dhcp metric 100 169.254.0.0/16 dev enp3s0 scope link metric 1000 192.168.2.0/24 dev enp3s0 proto kernel scope link src 192.168.2.3 metric 100 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:361 Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=82.0.3/20201108180448 (In use) RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2018 dmi.bios.vendor: AMI dmi.bios.version: F.11 dmi.board.name: 8441 dmi.board.vendor: HP dmi.board.version: 00 dmi.chassis.type: 3 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnAMI:bvrF.11:bd06/19/2018:svnHP:pnHPSlimDesktop290-a0xxx:pvr:rvnHP:rn8441:rvr00:cvnHP:ct3:cvr: dmi.product.family: 103C_53311M HP Desktop dmi.product.name: HP Slim Desktop 290-a0xxx dmi.product.sku: X6C00AA#ABA dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1903894/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp