Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1883160
Title:
[XPS 15 7590, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
My headphones stopped playing sound a few days ago, except for the
occasional 'pop' when I select them as output.
The laptop speakers still work when they're select as output.
I've tried unplugging other devices, rebooting, plugging my headphone
jack out and back in. When I plug my headphone into a different laptop
running 18.04 they work fine.
What's odd to me is that Ubuntu seems eager to select my Yeti
Microphone as the output device. The bars under 'Output' and 'Input'
both light up when I play sound or snap my fingers.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mathijs 2185 F.... pulseaudio
/dev/snd/pcmC0D0c: mathijs 2185 F...m pulseaudio
/dev/snd/pcmC0D0p: mathijs 2185 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 11 10:46:20 2020
InstallationDate: Installed on 2020-04-27 (45 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [XPS 15 7590, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 0T8KGX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.0:bd05/11/2020:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0T8KGX:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
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