Thanks for the bug report. Unfortunately you seem to have packages from
the "oibaf" PPA installed, which are known to cause a lot of graphics
problems.
Please remove that PPA from your system using 'ppa-purge' and then if
the problems persist open a new bug. Alternatively, just reinstall
Ubuntu without PPAs.
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Invalid
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1906525
Title:
Display + HDMI not working properly. I suspect the automatically
installed driver.
Status in Ubuntu:
Invalid
Bug description:
My display is not working properly. Ryzen 7, Radeon graphics ASUS
Vivobook laptop. Display night light does not work and the HDMI port
does not work as evidence. Furthermore, the display commands seem to
signify that there is a driver that is not installed. But it was
installed automatically and there is not selection that I can make in
the additional drivers tab of the software update program.
I reinstalled ubuntu 20.04 LTS to uninstall the graphics driver that had been
freezing my computer non-stop in search of a way to get ubuntu bug support
(support is not provided when using the driver amd reccomends using).
(Screenfreeze bug
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777)
So, there appears to be a driver installed. However, the display is
unclaimed. (see below). I switched from gdm3 to lightdm, as that was
recommended in someone’s answer but did me no good. I have not
switched back.
blaise@blaise-VivoBook2:~$ sudo lshw -c video
[sudo] password for blaise:
*-display UNCLAIMED
description: VGA compatible controller
product: Renoir
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:03:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:d0000000-dfffffff memory:e0000000-e01fffff
ioport:e000(size=256) memory:fe700000-fe77ffff
xrandr gives failed to get size of gamma for output default. This
proves further evidence to me that the incorrect driver is not being
used.
Furthermore, the night light function and the HDMI functionality does
not work. I spent my whole work day googling for a solution and trying
various things yesterday, but the vast majority of solutions recommend
installing a driver that has previously given me freezes. I can
include all the sites that tI have visited to try and solve this
problem upon request (Warning this list exceeds 50). All the help is
greatly appreciated. Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73
Uname: Linux 5.4.0-56-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 2 07:18:40 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: rtl8821ce, 5.5.2.1, 5.4.0-56-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c2) (prog-if
00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Renoir [1043:1352]
InstallationDate: Installed on 2020-12-01 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X513IA_M513IA
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic
root=UUID=9f7c4a34-4508-4d48-9c26-c7bf0045826a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/05/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X513IA.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X513IA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX513IA.300:bd06/05/2020:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX513IA_M513IA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX513IA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X513IA_M513IA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.103+git2011061830.fc479e~oibaf~f
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0~git2012010730.688dda~oibaf~f
version.libgl1-mesa-glx: libgl1-mesa-glx 21.0~git2012010730.688dda~oibaf~f
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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