Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: xserver-xorg-input-libinput (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1903858
Title:
Synaptics Touchpad not working dynabook TECRA A40-G
Status in xserver-xorg-input-libinput package in Ubuntu:
Confirmed
Bug description:
Hi,
I've got a (toshiba) dynabook TECRA A40-G with a non-functional
touchpad.
I tried the different debug steps on
https://wiki.ubuntu.com/DebuggingTouchpadDetection/
This is on
Description: Ubuntu 20.04.1 LTS
Release: 20.04
xserver-xorg-input-libinput:
Installed: 0.29.0-1
Candidate: 0.29.0-1
Version table:
*** 0.29.0-1 500
500 http://nl.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
It sometimes "works" to move the pointer the slightest amount or to
'press and hold" when moving the usb mouse but not really enough to
justify 'working and then not'.
Please find attached debugging steps.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xserver-xorg-input-libinput 0.29.0-1
ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65
Uname: Linux 5.4.0-53-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
CasperMD5CheckResult: skip
Date: Wed Nov 11 11:40:10 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
InstallationDate: Installed on 2020-11-08 (2 days ago)
InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
(20200731)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b689 Chicony Electronics Co., Ltd TOSHIBA Web
Camera - HD
Bus 001 Device 004: ID 8087:0029 Intel Corp.
Bus 001 Device 002: ID 275d:0ba6 USB OPTICAL MOUSE
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dynabook Inc. dynabook TECRA A40-G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-53-generic
root=UUID=976c7b49-f194-41a9-86fa-7f2513dc77be ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-libinput
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2020
dmi.bios.vendor: Dynabook Inc.
dmi.bios.version: Version 3.10
dmi.board.asset.tag: 0000000000
dmi.board.name: A0104/0002
dmi.board.vendor: Dynabook Inc.
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: Dynabook Inc.
dmi.chassis.version: Version 1.0
dmi.modalias:
dmi:bvnDynabookInc.:bvrVersion3.10:bd04/28/2020:svnDynabookInc.:pndynabookTECRAA40-G:pvrPMZ20E-0K801FDU:rvnDynabookInc.:rnA0104/0002:rvrVersionA0:cvnDynabookInc.:ct10:cvrVersion1.0:
dmi.product.family: dynabook TECRA
dmi.product.name: dynabook TECRA A40-G
dmi.product.sku: PMZ20E
dmi.product.version: PMZ20E-0K801FDU
dmi.sys.vendor: Dynabook Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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