Public bug reported:
I have a "Brother DCP 9020 CDW" network printer.
Most of the time it is working fine, but sometimes I cannot print and I get
this message in any app (Firefox, Document Viewer):
"No suitable destination host found by cups-browsed"
Then I restart printer and I get a second entry in printer list:
1. Brother-DCP-9020CDW which says "Getting printer information ..." and print
button disabled
2. Brother_DCP_9020CDW which says "No suitable destination host found by
cups-browsed" and print button enabled but all print jobs are paused.
Then I reboot my PC and then restart printer and then things get back to
normal.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: cups-browsed 1.28.5-0ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-33.36-generic 5.8.17
Uname: Linux 5.8.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
E [01/Jan/2021:16:05:51 +0000] [Job 1] No suitable destination host found by
cups-browsed.
E [01/Jan/2021:16:05:51 +0000] [Job 1] Job held for 300 seconds since it could
not be sent.
E [01/Jan/2021:16:10:52 +0000] [Job 1] No suitable destination host found by
cups-browsed.
E [01/Jan/2021:16:10:52 +0000] [Job 1] Job held for 300 seconds since it could
not be sent.
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 1 16:13:14 2021
InstallationDate: Installed on 2020-12-15 (16 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
Lpstat: device for Brother_DCP_9020CDW: implicitclass://Brother_DCP_9020CDW/
MachineType: Micro-Star International Co., Ltd. MS-7B89
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Brother_DCP_9020CDW.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Brother_DCP_9020CDW.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-33-generic
root=UUID=2426cc97-af0d-4826-80aa-a05ec1ef1e8e ro quiet splash vt.handoff=7
SourcePackage: cups-filters
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2020
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.70
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B450M MORTAR MAX (MS-7B89)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2.70:bd04/21/2020:br5.14:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B89:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MMORTARMAX(MS-7B89):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7B89
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
** Affects: cups-filters (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug groovy
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups-filters in Ubuntu.
https://bugs.launchpad.net/bugs/1909818
Title:
Printer stops working with a message "No suitable destinatin host
found by cups-browsed""
Status in cups-filters package in Ubuntu:
New
Bug description:
I have a "Brother DCP 9020 CDW" network printer.
Most of the time it is working fine, but sometimes I cannot print and I get
this message in any app (Firefox, Document Viewer):
"No suitable destination host found by cups-browsed"
Then I restart printer and I get a second entry in printer list:
1. Brother-DCP-9020CDW which says "Getting printer information ..." and print
button disabled
2. Brother_DCP_9020CDW which says "No suitable destination host found by
cups-browsed" and print button enabled but all print jobs are paused.
Then I reboot my PC and then restart printer and then things get back
to normal.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: cups-browsed 1.28.5-0ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-33.36-generic 5.8.17
Uname: Linux 5.8.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
E [01/Jan/2021:16:05:51 +0000] [Job 1] No suitable destination host found by
cups-browsed.
E [01/Jan/2021:16:05:51 +0000] [Job 1] Job held for 300 seconds since it
could not be sent.
E [01/Jan/2021:16:10:52 +0000] [Job 1] No suitable destination host found by
cups-browsed.
E [01/Jan/2021:16:10:52 +0000] [Job 1] Job held for 300 seconds since it
could not be sent.
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 1 16:13:14 2021
InstallationDate: Installed on 2020-12-15 (16 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
Lpstat: device for Brother_DCP_9020CDW: implicitclass://Brother_DCP_9020CDW/
MachineType: Micro-Star International Co., Ltd. MS-7B89
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Brother_DCP_9020CDW.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Brother_DCP_9020CDW.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-33-generic
root=UUID=2426cc97-af0d-4826-80aa-a05ec1ef1e8e ro quiet splash vt.handoff=7
SourcePackage: cups-filters
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2020
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.70
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B450M MORTAR MAX (MS-7B89)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2.70:bd04/21/2020:br5.14:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B89:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MMORTARMAX(MS-7B89):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7B89
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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