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ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
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3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
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** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1910962
Title:
Display freeze
Status in Ubuntu:
Incomplete
Bug description:
Even Mouse cursor could not be moved, had to do a hard power on reset
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-60.67-generic 5.4.78
Uname: Linux 5.4.0-60-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7:ubuntu
Date: Mon Jan 11 16:46:58 2021
DistUpgraded: 2020-09-29 20:14:07,287 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
“./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Since before I upgraded
GraphicsCard:
Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. HD Graphics 620 [1043:15a0]
InstallationDate: Installed on 2017-12-02 (1135 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp.
Bus 001 Device 003: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD UVC
WebCam
Bus 001 Device 002: ID 3938:1031 MOSART Semi. 2.4G Wireless Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX310UAK
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-60-generic
root=UUID=e067f662-d3f0-44de-970a-ef760eeb539a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to focal on 2020-09-29 (103 days ago)
dmi.bios.date: 04/18/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX310UAK.312
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX310UAK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX310UAK.312:bd04/18/2019:svnASUSTeKCOMPUTERINC.:pnUX310UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX310UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: UX310UAK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.1~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
xserver.bootTime: Mon Jan 11 16:44:45 2021
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.20.9-2ubuntu1.1~20.04.1
xserver.video_driver: modeset
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