Thanks for the bug report. I can't see any information about freezes or
crashes in the attached files so next time the issue happens, please
reboot and then run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.
Please also check for crashes by following these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Summary changed:
- Xorg freeze
+ Freeze/crash
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1912364
Title:
Freeze/crash
Status in Ubuntu:
Incomplete
Bug description:
Hi! When it started to crash, the only way was to reinstall
everything, but the problem continued. Only safe mode works.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permissão negada: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 19 12:02:43 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
Controller [8086:0402] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Dell Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
Controller [1028:0611]
InstallationDate: Installed on 2021-01-18 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Inspiron 3647
ProcEnviron:
LANGUAGE=pt_BR:pt:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pt_BR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic
root=UUID=fa06ad05-1858-419e-bbeb-f3dbb4c59017 username quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 02YRK5
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA08:bd06/29/2015:svnDellInc.:pnInspiron3647:pvr:rvnDellInc.:rn02YRK5:rvrA03:cvnDellInc.:ct3:cvr:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Inspiron 3647
dmi.product.sku: 0611
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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