This bug was fixed in the package gnome-shell - 3.38.3-2ubuntu1

---------------
gnome-shell (3.38.3-2ubuntu1) hirsute; urgency=medium

  * Merge with debian, containing new upstream release (LP: #1915089)
  * debian/patches: Correctly handle login cancellation and failures.
    Ensure the GDM workers are terminated before restarting a new auth
    request, allowing fingerprint authentication to be restarted.
    (LP: #1915066)
  * debian/patches: Show errors on fingerprint failures and limit retries.
    (LP: #1865838)
  * debian/control: BD on gstreamer and pipewire, depend on 
gstreamer1.0-pipewire.
    Enable building with pipewire now that is in main and add runtime
    dependency on gstreamer-pipewire to gnome-shell (LP: #1901391).

gnome-shell (3.38.3-2) unstable; urgency=medium

  * Team upload
  * d/patches: Update to 3.38.3-3-ge3dc4401d from gnome-3-38 branch
    - Fix opening Extensions app from notification
    - Fix workspace layout in right-to-left locales
    - Don't break window focusing if trying to take an area screenshot while
      an application such as a game has an X11 grab (LP: #1910235)

gnome-shell (3.38.3-1) unstable; urgency=medium

  * Team upload
  * d/watch: Only watch for 3.38.x versions
  * New upstream release

 -- Marco Trevisan (Treviño) <[email protected]>  Tue, 09 Feb 2021
05:16:10 +0100

** Changed in: gnome-shell (Ubuntu)
       Status: In Progress => Fix Released

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https://bugs.launchpad.net/bugs/1865838

Title:
  no error displayed on failed fingerprint authentication

Status in gdm:
  New
Status in OEM Priority Project:
  New
Status in fprintd package in Ubuntu:
  Triaged
Status in gnome-shell package in Ubuntu:
  Fix Released
Status in fprintd source package in Focal:
  Triaged
Status in gnome-shell source package in Focal:
  In Progress

Bug description:
  [ Impact ]

  No fingerprint errors are exposed on fingerprint login failures.

  from journalctl, gdm-fingerprint shows error there after retried 5
  times of fingerprint login failed, so I open this issue here.

  
  [ Test case ]

  1. enroll fingerprint for your right index finger.
  2. logout
  3. login and try login by incorrect finger e.g. middle finger
  4. Each time the wrong finger is used an error is shown
  5. After 3 times retries, an authentication error is shown, suggesting
     to use another method.

  [ Regression potential]

  Wrong errors are shown during both fingerprint auth and other kinds of 
authentications.
  Password failures aren't properly exposed. Verification can't restart on 
error.

  ---

  ProblemType: BugDistroRelease: Ubuntu 20.04
  Package: gdm3 3.34.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  3 15:32:00 2020
  InstallationDate: Installed on 2020-03-02 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 
(20200301)SourcePackage: gdm3
  UpgradeStatus: No upgrade log present (probably fresh install)

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