Thanks. That seems to show the gnome-shell process is freezing for many seconds at a time. There is a hint it might be related to the fprint (fingerprint) service. Separately there is also a kernel crash upon resuming from sleep.
The first thing we should look into is the gnome-shell freeze. Please run these commands to gather more info: apport-collect 1913453 gsettings list-recursively org.gnome.shell > settings.txt and attach the resulting text file here. ** Summary changed: - Xorg freeze + gnome-shell freeze ** Package changed: ubuntu => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1913453 Title: gnome-shell freeze Status in gnome-shell package in Ubuntu: Incomplete Bug description: System Description: Ubuntu 20.04.1 LTS Release: 20.04 Description: Plugging in USB hub with peripherals while system is running causes gradual lag of a visual response, until freezing. usually takes < 1 min. Only work around is to sleep system between plugging in hub. I thought I fixed it by change DM but the issue has persisted. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78 Uname: Linux 5.4.0-64-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jan 27 14:27:12 2021 DistUpgraded: 2020-04-28 14:42:33,856 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-62-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-64-generic, x86_64: installed acpi-call, 1.1.0, 5.4.0-65-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Since a couple weeks or more GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Lenovo 3rd Gen Core processor Graphics Controller [17aa:21fa] InstallationDate: Installed on 2018-12-25 (763 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: LENOVO 2324AS7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-64-generic root=UUID=957184f1-8feb-4ca9-ac97-3fb70937b4ac ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-04-28 (274 days ago) dmi.bios.date: 04/11/2018 dmi.bios.vendor: LENOVO dmi.bios.version: G2ETB2WW (2.72 ) dmi.board.asset.tag: Not Available dmi.board.name: 2324AS7 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ETB2WW(2.72):bd04/11/2018:svnLENOVO:pn2324AS7:pvrThinkPadX230:rvnLENOVO:rn2324AS7:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: ThinkPad X230 dmi.product.name: 2324AS7 dmi.product.sku: LENOVO_MT_2324 dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.102-1ubuntu1~ppa1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 xserver.bootTime: Tue Nov 24 16:32:27 2020 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.20.8-2ubuntu2.4 xserver.video_driver: modeset To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1913453/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
