Public bug reported:
Suddenly end up looking a black screen with number indicating that it cleared
blocks.
=>This *usually* happens when using Zoom screen share or watching Zoom video
recording.
=>Last X crash was about 5:03 am US Central Time Feb 28, 2021, approximately 90
mins ago.
=>Crash frequency is about 2-4 times a week as an estimate.
=>If check up time, I get the time of last system reboot (so not whole system
being restarted):
==> 07:41:21 up 2 days, 10:14, 1 user, load average: 3.87, 5.35, 6.88
==> This was probably the correct time for the last full system restart after
applying OS patches
=>After crash, immediately takes me to login screen for X within 10 secs (no
Ubuntu boot screen)
=>Initially this system was 18.04 updated regularly. It was upgraded to 20.04
(using software update process - upgraded in place) about a month ago when this
restart situation started.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
Uname: Linux 5.4.0-66-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog:
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Feb 28 07:32:13 2021
DistUpgraded: 2021-01-17 00:24:49,141 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
“./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
evdi, 1.7.0, 5.4.0-65-generic, x86_64: installed
evdi, 1.7.0, 5.4.0-66-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. UHD Graphics 620 [1043:15ae]
Subsystem: ASUSTeK Computer Inc. GP108M [GeForce MX150] [1043:15ae]
InstallationDate: Installed on 2018-09-09 (902 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: ASUSTeK COMPUTER INC. X411UN
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
root=UUID=3288b326-8ac0-4e55-b66d-4b09be14341b ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to focal on 2021-01-17 (42 days ago)
dmi.bios.date: 06/04/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X411UN.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X411UN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX411UN.307:bd06/04/2018:svnASUSTeKCOMPUTERINC.:pnX411UN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX411UN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook S
dmi.product.name: X411UN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
xserver.bootTime: Sun Feb 28 05:03:27 2021
xserver.configfile: default
xserver.errors:
modeset(G1): glamor initialization failed
modeset(G2): glamor initialization failed
modeset(G3): glamor initialization failed
modeset(G4): glamor initialization failed
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.20.9-2ubuntu1.2~20.04.1
xserver.video_driver: modeset
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 focal ubuntu
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1917218
Title:
X Crash appears to happen when using Zoom
Status in xorg package in Ubuntu:
New
Bug description:
Suddenly end up looking a black screen with number indicating that it cleared
blocks.
=>This *usually* happens when using Zoom screen share or watching Zoom video
recording.
=>Last X crash was about 5:03 am US Central Time Feb 28, 2021, approximately
90 mins ago.
=>Crash frequency is about 2-4 times a week as an estimate.
=>If check up time, I get the time of last system reboot (so not whole system
being restarted):
==> 07:41:21 up 2 days, 10:14, 1 user, load average: 3.87, 5.35, 6.88
==> This was probably the correct time for the last full system restart
after applying OS patches
=>After crash, immediately takes me to login screen for X within 10 secs (no
Ubuntu boot screen)
=>Initially this system was 18.04 updated regularly. It was upgraded to 20.04
(using software update process - upgraded in place) about a month ago when this
restart situation started.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
Uname: Linux 5.4.0-66-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog:
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Feb 28 07:32:13 2021
DistUpgraded: 2021-01-17 00:24:49,141 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
“./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
evdi, 1.7.0, 5.4.0-65-generic, x86_64: installed
evdi, 1.7.0, 5.4.0-66-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. UHD Graphics 620 [1043:15ae]
Subsystem: ASUSTeK Computer Inc. GP108M [GeForce MX150] [1043:15ae]
InstallationDate: Installed on 2018-09-09 (902 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: ASUSTeK COMPUTER INC. X411UN
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
root=UUID=3288b326-8ac0-4e55-b66d-4b09be14341b ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to focal on 2021-01-17 (42 days ago)
dmi.bios.date: 06/04/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X411UN.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X411UN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX411UN.307:bd06/04/2018:svnASUSTeKCOMPUTERINC.:pnX411UN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX411UN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook S
dmi.product.name: X411UN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
xserver.bootTime: Sun Feb 28 05:03:27 2021
xserver.configfile: default
xserver.errors:
modeset(G1): glamor initialization failed
modeset(G2): glamor initialization failed
modeset(G3): glamor initialization failed
modeset(G4): glamor initialization failed
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.20.9-2ubuntu1.2~20.04.1
xserver.video_driver: modeset
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