Public bug reported:
Sound Not clear and a2dp mode unavailable auto-selected HSP/HFP mode
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-45.51~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anonymous 13721 F.... pulseaudio
/dev/snd/pcmC0D0c: anonymous 13721 F...m pulseaudio
/dev/snd/pcmC0D0p: anonymous 13721 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 21 09:04:53 2021
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: High background noise, or volume is too low
Title: [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Black Headphone Out, Left]
Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/10/2020
dmi.bios.release: 15.31
dmi.bios.vendor: Insyde
dmi.bios.version: F.31
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83A7
dmi.board.vendor: HP
dmi.board.version: KBC Version 39.35
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 39.35
dmi.modalias:
dmi:bvnInsyde:bvrF.31:bd06/10/2020:br15.31:efr39.35:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A7:rvrKBCVersion39.35:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 13-ad1xx
dmi.product.sku: 2VL79PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1920652
Title:
[HP ENVY Laptop 13-ad1xx, Realtek ALC295, Black Headphone Out, Left]
Background noise or low volume
Status in alsa-driver package in Ubuntu:
New
Bug description:
Sound Not clear and a2dp mode unavailable auto-selected HSP/HFP mode
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-45.51~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anonymous 13721 F.... pulseaudio
/dev/snd/pcmC0D0c: anonymous 13721 F...m pulseaudio
/dev/snd/pcmC0D0p: anonymous 13721 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 21 09:04:53 2021
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: High background noise, or volume is too low
Title: [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Black Headphone Out, Left]
Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/10/2020
dmi.bios.release: 15.31
dmi.bios.vendor: Insyde
dmi.bios.version: F.31
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83A7
dmi.board.vendor: HP
dmi.board.version: KBC Version 39.35
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 39.35
dmi.modalias:
dmi:bvnInsyde:bvrF.31:bd06/10/2020:br15.31:efr39.35:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A7:rvrKBCVersion39.35:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 13-ad1xx
dmi.product.sku: 2VL79PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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