Public bug reported:
Issue: FP identification is not working immediately after entering wrong
password
System prerequisite: FP enrolled on system, Identify works fine.
OS: Verified on: 20.04 PPA release.
• Lock the screen
• Enter wrong regular password and press enter.
• Observe that "please try again" error is shown.
• Now try to login using enrolled FP. Observe that FP gets detected (FW
uart log shows that FP is detected) but there will be no change in the login
screen.
• Need to enter password to login into user account or Hit enter again,
login screen will show the Swipe your finger option and FP identify works.
Attached the fprintd debug log.
Events actions are mentioned with this symbol <==> at attached output.
Post wrong password attempt, FW is immediately ready to capture the finger, but
host is saying device is already claimed and acquiring after hitting enter key
again.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-09-24 (200 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Package: fprintd 1.90.9-1~ubuntu20.04.1 [origin:
LP-PPA-ci-train-ppa-service-4509.1]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Tags: third-party-packages focal
Uname: Linux 5.8.0-44-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any
third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
** Affects: fprintd (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-collected focal third-party-packages
** Attachment added: "CS_5267_fprintd_log.txt"
https://bugs.launchpad.net/bugs/1923419/+attachment/5486821/+files/CS_5267_fprintd_log.txt
** Tags added: apport-collected focal third-party-packages
** Description changed:
Issue: FP identification is not working immediately after entering wrong
password
System prerequisite: FP enrolled on system, Identify works fine.
OS: Verified on: 20.04 PPA release.
• Lock the screen
• Enter wrong regular password and press enter.
• Observe that "please try again" error is shown.
• Now try to login using enrolled FP. Observe that FP gets detected (FW
uart log shows that FP is detected) but there will be no change in the login
screen.
• Need to enter password to login into user account or Hit enter again,
login screen will show the Swipe your finger option and FP identify works.
Attached the fprintd debug log.
Events actions are mentioned with this symbol <==> at attached output.
Post wrong password attempt, FW is immediately ready to capture the finger,
but host is saying device is already claimed and acquiring after hitting enter
key again.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-09-24 (200 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ Package: fprintd 1.90.9-1~ubuntu20.04.1 [origin:
LP-PPA-ci-train-ppa-service-4509.1]
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
+ Tags: third-party-packages focal
+ Uname: Linux 5.8.0-44-generic x86_64
+ UnreportableReason: This is not an official Ubuntu package. Please remove any
third party package and try again.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to fprintd in Ubuntu.
https://bugs.launchpad.net/bugs/1923419
Title:
FP identification is not working immediately after entering wrong
password
Status in fprintd package in Ubuntu:
New
Bug description:
Issue: FP identification is not working immediately after entering
wrong password
System prerequisite: FP enrolled on system, Identify works fine.
OS: Verified on: 20.04 PPA release.
• Lock the screen
• Enter wrong regular password and press enter.
• Observe that "please try again" error is shown.
• Now try to login using enrolled FP. Observe that FP gets detected (FW
uart log shows that FP is detected) but there will be no change in the login
screen.
• Need to enter password to login into user account or Hit enter again,
login screen will show the Swipe your finger option and FP identify works.
Attached the fprintd debug log.
Events actions are mentioned with this symbol <==> at attached output.
Post wrong password attempt, FW is immediately ready to capture the finger,
but host is saying device is already claimed and acquiring after hitting enter
key again.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-09-24 (200 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Package: fprintd 1.90.9-1~ubuntu20.04.1 [origin:
LP-PPA-ci-train-ppa-service-4509.1]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Tags: third-party-packages focal
Uname: Linux 5.8.0-44-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any
third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
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