Public bug reported: Yesterday (2021-04-14) I ran apt update/upgrade, then rebooted my laptop overnight. With the upgrade Linux 5.4.0-71 was installed. Now I have an issue where gnome-shell restarts repeatedly. Looking in the logs, I see that gnome-shell is core dumping when this occurs. I have not (yet) identified any behavior that causes the problem.
I disabled extensions with the Gnome Tweak Tool and rebooted into the previous Linux version but the problem remains. This may be related to https://bugs.launchpad.net/bugs/1923864 and https://bugs.launchpad.net/bugs/1924606 as the symptoms are similar and both have been reported in within the correct time frame. The contents of the log file from an instance of this occurring is attached. I am using Ubuntu 20.04.2 gnome-shell version is 3.36.7-0ubuntu0.20.04.1 Please let me know if you have any questions. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.7-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101 Uname: Linux 5.4.0-72-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Apr 15 17:37:46 2021 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-31 (624 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-05-09 (341 days ago) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal third-party-packages ** Attachment added: "Log message from gnome-shell core dump" https://bugs.launchpad.net/bugs/1924625/+attachment/5488539/+files/log%20messages -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1924625 Title: gnome-shell repeatedly restarting and core dumping Status in gnome-shell package in Ubuntu: New Bug description: Yesterday (2021-04-14) I ran apt update/upgrade, then rebooted my laptop overnight. With the upgrade Linux 5.4.0-71 was installed. Now I have an issue where gnome-shell restarts repeatedly. Looking in the logs, I see that gnome-shell is core dumping when this occurs. I have not (yet) identified any behavior that causes the problem. I disabled extensions with the Gnome Tweak Tool and rebooted into the previous Linux version but the problem remains. This may be related to https://bugs.launchpad.net/bugs/1923864 and https://bugs.launchpad.net/bugs/1924606 as the symptoms are similar and both have been reported in within the correct time frame. The contents of the log file from an instance of this occurring is attached. I am using Ubuntu 20.04.2 gnome-shell version is 3.36.7-0ubuntu0.20.04.1 Please let me know if you have any questions. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.7-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101 Uname: Linux 5.4.0-72-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Apr 15 17:37:46 2021 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-31 (624 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-05-09 (341 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1924625/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
