Public bug reported:
In Ubuntu 21.04, when I shut down, my laptop never actually shuts down.
I see a black screen, the laptop stays on, and the fans spin up.
The computer will stay in this state all night.
I then have to press and hold the power button to shut down the device.
I am using the default kernel, 5.11.0-16-generic.
I am also using the Nvidia driver (nvidia-driver-460, version
460.73.01-0ubuntu1) with XOrg.
This was not an issue for prior releases of Ubuntu on this machine. For
example, Ubuntu 20.04 does not have this problem.
I see the following messages in the journalctl log (attached) for
gdm.service, which I think may be contributing to this issue:
gdm.service: Main process exited, code=exited, status=1/FAILURE
gdm.service: Failed with result 'exit-code'.
Stopped GNOME Display Manager.
gdm.service: Triggering OnFailure= dependencies.
Requested transaction contradicts existing jobs: Transaction for
plymouth-quit.service/start is destructive (umount.target has 'start' job
queued, but 'stop' is included in transaction).
gdm.service: Failed to enqueue OnFailure= job, ignoring: Transaction for
plymouth-quit.service/start is destructive (umount.target has 'start' job
queued, but 'stop' is included in transaction).
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: gdm3 3.38.2.1-2ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: Ubuntu-Blue:ubuntu:GNOME
Date: Fri Apr 30 19:09:43 2021
InstallationDate: Installed on 2021-04-28 (2 days ago)
InstallationMedia: Ubuntu 21.04.0 2021.04.27 amd64 "Custom Hirsute Hippo"
(20210427)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gdm3 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute
** Attachment added: "Journalctl log from prior unsuccessful shutdown."
https://bugs.launchpad.net/bugs/1926816/+attachment/5493993/+files/journal_ctl_2021-04-30-02.txt
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https://bugs.launchpad.net/bugs/1926816
Title:
Computer does not shut down
Status in gdm3 package in Ubuntu:
New
Bug description:
In Ubuntu 21.04, when I shut down, my laptop never actually shuts
down.
I see a black screen, the laptop stays on, and the fans spin up.
The computer will stay in this state all night.
I then have to press and hold the power button to shut down the
device.
I am using the default kernel, 5.11.0-16-generic.
I am also using the Nvidia driver (nvidia-driver-460, version
460.73.01-0ubuntu1) with XOrg.
This was not an issue for prior releases of Ubuntu on this machine.
For example, Ubuntu 20.04 does not have this problem.
I see the following messages in the journalctl log (attached) for
gdm.service, which I think may be contributing to this issue:
gdm.service: Main process exited, code=exited, status=1/FAILURE
gdm.service: Failed with result 'exit-code'.
Stopped GNOME Display Manager.
gdm.service: Triggering OnFailure= dependencies.
Requested transaction contradicts existing jobs: Transaction for
plymouth-quit.service/start is destructive (umount.target has 'start' job
queued, but 'stop' is included in transaction).
gdm.service: Failed to enqueue OnFailure= job, ignoring: Transaction for
plymouth-quit.service/start is destructive (umount.target has 'start' job
queued, but 'stop' is included in transaction).
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: gdm3 3.38.2.1-2ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: Ubuntu-Blue:ubuntu:GNOME
Date: Fri Apr 30 19:09:43 2021
InstallationDate: Installed on 2021-04-28 (2 days ago)
InstallationMedia: Ubuntu 21.04.0 2021.04.27 amd64 "Custom Hirsute Hippo"
(20210427)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
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