Thanks for the bug report. Next time the problem happens please reboot
and then run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.
Although I notice the attached logs already show your SSD is
experiencing hardware errors. You might need to replace the SSD:
[ 1633.238345] pcieport 10000:e0:06.0: AER: Corrected error received:
10000:e1:00.0
[ 1633.238381] nvme 10000:e1:00.0: PCIe Bus Error: severity=Corrected,
type=Physical Layer, (Receiver ID)
[ 1633.238384] nvme 10000:e1:00.0: device [15b7:5006] error
status/mask=00000001/0000e000
[ 1633.238387] nvme 10000:e1:00.0: [ 0] RxErr (First)
** Summary changed:
- Xorg freeze
+ System freeze
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1927019
Title:
System freeze
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu 21.04 Freeze sometime ( using wayland ) . A black screen appear from
top to bottom and ubuntu doesn't react to any keyboard shortcut. It's appears,
maybe after 2 hours of work.
I didn't see this bug with my previous ubuntu 20.10.
My computer is a new DELL XPS 13 - intel core i7. I disabled the 4K screen
and I am using a resolution 1920x1080. I enabled the night mode.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue May 4 00:10:39 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation TigerLake GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Dell Iris Xe Graphics [1028:0a5c]
InstallationDate: Installed on 2021-04-30 (3 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: Dell Inc. XPS 13 9305
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/usr/bin/zsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic
root=UUID=37473b6f-8714-4a48-91c1-f6964b09347d ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/13/2021
dmi.bios.release: 1.0
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.1
dmi.board.name: 0PPYW4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.0.1:bd01/13/2021:br1.0:svnDellInc.:pnXPS139305:pvr:rvnDellInc.:rn0PPYW4:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9305
dmi.product.sku: 0A5C
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.104-1build1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1
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