This bug was fixed in the package gnome-control-center -
1:3.36.5-0ubuntu2

---------------
gnome-control-center (1:3.36.5-0ubuntu2) focal; urgency=medium

  [ Marco Trevisan (Treviño) ]
  * git-user-accounts-Use-newly-designed-fingerprint-enroll-dialo.patch:
    Correctly handle errors on fingerprint enroll dialog (LP: #1915174)

  [ Brian Murray ]
  * 0016-diagnostics-Add-Whoopsie-support.patch: ensure that we always perform
    the call to automatically report crashes so that it will be turned off if
    "never" is chosen. (LP: #1906877)

 -- Sebastien Bacher <[email protected]>  Tue, 06 Apr 2021 16:01:31
+0200

** Changed in: gnome-control-center (Ubuntu Focal)
       Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1915174

Title:
  Fingerprint enrollment error stops user to be able to enroll again

Status in gnome-control-center package in Ubuntu:
  Fix Released
Status in gnome-control-center source package in Focal:
  Fix Released

Bug description:
  [ Impact ]

  An error during enrollment prevents other enrollment to happen.

  [ Test case ]

  With a real fingerprint device (harder) or with fprintd mock runner:
   https://gitlab.freedesktop.org/3v1n0/fprintd-mock-runner/

  1. Enroll a finger
  2. Cause the enrollment to fail (unplug the device if possible or enroll a
     previously enrolled finger if the device supports it)
  3. Go back
  4. Select a finger again and be able to enroll it
  5. Enrollment should start

  [ Regression potential ]

  Dialog won't allow user to show the fingers enrolled or enroll at all.

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