This bug was fixed in the package gnome-shell - 3.38.3-2ubuntu0.20.10.2

---------------
gnome-shell (3.38.3-2ubuntu0.20.10.2) groovy; urgency=medium

  * d/p/gdm-Don-t-try-to-retry-authenticating-when-the-service-is.patch:
    - gdm: Don't try to retry authenticating when the service is unavailable
      (Related to lp:1915570, regression in 3.38.3-2ubuntu0.20.10.1)

gnome-shell (3.38.3-2ubuntu0.20.10.1) groovy; urgency=medium

  * Merge with debian, containing new upstream release (LP: #1915089)
  * debian/patches: Correctly handle login cancellation and failures.
    Ensure the GDM workers are terminated before restarting a new auth
    request, allowing fingerprint authentication to be restarted.
    (LP: #1915066)
  * debian/patches: Show errors on fingerprint failures and limit retries.
    (LP: #1865838)

gnome-shell (3.38.3-2) unstable; urgency=medium

  * Team upload
  * d/patches: Update to 3.38.3-3-ge3dc4401d from gnome-3-38 branch
    - Fix opening Extensions app from notification
    - Fix workspace layout in right-to-left locales
    - Don't break window focusing if trying to take an area screenshot while
      an application such as a game has an X11 grab (LP: #1910235)

gnome-shell (3.38.3-1) unstable; urgency=medium

  * Team upload
  * d/watch: Only watch for 3.38.x versions
  * New upstream release

 -- Marco Trevisan (Treviño) <[email protected]>  Tue, 16 Feb 2021
05:23:21 +0100

** Changed in: gnome-shell (Ubuntu Groovy)
       Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1915066

Title:
  Authentication is cancelled (and immediately restarted) hitting Escape
  causing fingerprint to stop working and multiple stale gdm working

Status in GNOME Shell:
  Unknown
Status in gnome-shell package in Ubuntu:
  Fix Released
Status in gnome-shell source package in Focal:
  Fix Released
Status in gnome-shell source package in Groovy:
  Fix Released

Bug description:
  [ Test case ]

  In the user session lockscreen (gdm login screen is fine):

  - Lock the screen
  - Hit Enter
  - Hit Escape
  - Repeat

  Checking watch -n1 "ps aux |grep gdm-session-worker" (or just ps'ing
  after unlocked) gdm workers should not be running (a part the one used
  for logging in).

  Fingerprint unlocking is particularly hit by this as the service may
  prevent further authentication to happen until the PAM module times
  out.

  https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3654

  [ Regression potential ]

  Authenticating at login screen or at unlock screen stops working after
  wrong credentials have been used once or the request has been
  cancelled via escape key.

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