I have one printer. It is a HP Envy 5530. I'm experiencing multiple issues. Sometimes CUPS finds printers, sometimes it doesn't. It auto-adds printers randomly. It auto-deletes printers randomly. One day the printer works, the next it does not.
Also seeing these errors in syslog: Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=1, index=3 Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 515: invalid claim_interface 7/1/4: Device or resource busy Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 427: Found interface conf=0, iface=3, altset=0, index=9 Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 389: Active kernel driver on interface=3 ret=0 Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 515: invalid claim_interface ff/4/1: Device or resource busy Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=11 Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Jun 9 12:42:14 yellow hp[34756]: io/hpmud/musb.c 515: invalid claim_interface ff/cc/0: Device or resource busy Jun 9 12:42:14 yellow hp[34756]: prnt/backend/hp.c 825: INFO: open device failed stat=21: hp:/usb/ENVY_5530_series?serial=CN57A5636Z05XT; will retry in 30 seconds... ** Attachment added: "Screenshot of duplicate printers in CUPS Find New Printers." https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1875796/+attachment/5503675/+files/screenshot-127.0.0.1_631-2021.06.09-12_38_33%281%29.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1875796 Title: HP Envy 5530 printer/scanner does not work Status in cups package in Ubuntu: Confirmed Bug description: ubuntu 20.04 LTS see troubleshoot.txt please ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Apr 29 08:15:00 2020 InstallationDate: Installed on 2020-04-28 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for ENVY_5530_series_CN4A5310HJ067B_: implicitclass://ENVY_5530_series_CN4A5310HJ067B_/ device for HP-ENVY-5530-series: hp:/usb/ENVY_5530_series?serial=CN4A5310HJ067B Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 046d:c52e Logitech, Inc. MK260 Wireless Combo Receiver Bus 001 Device 003: ID 03f0:c311 HP, Inc ENVY 5530 series Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-ENVY-5530-series.ppd', '/etc/cups/ppd/ENVY_5530_series_CN4A5310HJ067B_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-ENVY-5530-series.ppd: Permission denied grep: /etc/cups/ppd/ENVY_5530_series_CN4A5310HJ067B_.ppd: Permission denied ProcEnviron: LANGUAGE=nl_BE:nl PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=nl_BE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=77c5fdfc-4b0d-48ce-93d9-8aba51f17f9b ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/12/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3601 dmi.board.asset.tag: Default string dmi.board.name: H110M-A/M.2 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3601:bd12/12/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH110M-A/M.2:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1875796/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
