Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: nautilus (Ubuntu) Importance: Undecided => High ** Changed in: nautilus (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1934579 Title: Nautilus crashes when opening multiple "Places" folders from launch panel Status in nautilus package in Ubuntu: Incomplete Bug description: After updating to Ubuntu 21.04, Nautilus crashes every time I try to open a second folder by right-clicking on the Nautilus icon in the "Favorites" left sidebar (i.e., launch panel) and selecting a bookmarked "Places" folder. Normally, this would open a second Nautilus window for the selected folder, but instead, any open Nautilus windows disappear and no window opens for the selected folder. In other words, Nautilus crashes. This did not occur on Ubuntu 20.10. This AskUbuntu post describes the same issue: https://askubuntu.com/questions/1344175/nautilus-crashes-when-trying- to-open-another-window-by-right-clicking-the-nautil If, instead, I right-click the Nautilus icon, select "New Window" and then select the desired "Places" folder from the left sidebar of the newly opened window, Nautilus does not crash. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: nautilus 1:3.38.2-1ubuntu2 ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21 Uname: Linux 5.11.0-22-generic x86_64 ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Jul 4 13:36:13 2021 InstallationDate: Installed on 2020-02-05 (514 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: nautilus UpgradeStatus: Upgraded to hirsute on 2021-06-30 (4 days ago) usr_lib_nautilus: evince 40.1-1 file-roller 3.38.1-1 nautilus-extension-gnome-terminal 3.38.1-1ubuntu1 nautilus-share 0.7.3-2ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1934579/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp