** Also affects: cups (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1937085
Title:
21.04 - Xerox printer is properly configured and install at OS but not
at re-add??
Status in Ubuntu MATE:
New
Status in cups package in Ubuntu:
New
Bug description:
This is kind of a follow-up to: https://bugs.launchpad.net/ubuntu-
mate/+bug/1937083 and I am not sure if it needs to be opened or not
hence I am opening it as a different bug.
I am using a Xerox Versalink C405 printer;
I have totally reinstalled UM 21.04-latest as fresh OS;
My Xerox Versalink C405 printer has been working fine from LAN and from
windoze machines;
I have had a "hardware problem" w/ my Xerox printer in Linux and since that
problem it stopped working;
My solution was to readd the printer (See the bug I opened previously);
The bug/problem: I am unable to reinstall Xerox Versalink C405 when
adding manually.
Why on Earth was the default OS able to install it w/ 0 user
interaction but when I need to reinstall it manually from inside the
OS it is unable to find it's driver?
So what I did was: browse for a driver and look @
/opt/XeroxOffice/prtsys/ppd/XROFFSTD.ppd and have pointed to it =
Xerox printer is now installed. But it says "Xerox-CommonXCPT".
When I try to print, it doesn't do anything.
Here is what /var/log/cups/ entries say about this:
╰─➤ cat page_log
C405 dd 988 [21/Jul/2021:09:06:01 -0400] total 0 - localhost Centre de
retours en ligne na_letter_8.5x11in_borderless -
_xeroxofficetq1_ lp 989 [21/Jul/2021:09:06:01 -0400] total 0 - localhost
PrtDrv-m6AN7m - -
Xerox-CommonXCPT dd 990 [21/Jul/2021:09:23:34 -0400] total 0 - localhost
Centre de retours en ligne na_letter_8.5x11in_borderless -
╭─[email protected] /var/log/cups
╰─➤ cat error_log
E [21/Jul/2021:00:00:02 -0400] Unknown directive BrowseOrder on line 24 of
/etc/cups/cupsd.conf.
E [21/Jul/2021:00:00:02 -0400] Unknown directive BrowseAllow on line 25 of
/etc/cups/cupsd.conf.
E [21/Jul/2021:00:00:02 -0400] Unknown browse protocol "CUPS" ignored.
E [21/Jul/2021:00:00:02 -0400] Unknown directive BrowseAddress on line 27 of
/etc/cups/cupsd.conf.
W [21/Jul/2021:00:00:02 -0400] No limit for Validate-Job defined in policy
default and no suitable template found.
W [21/Jul/2021:00:00:02 -0400] No limit for Cancel-Jobs defined in policy
default - using Pause-Printer's policy.
W [21/Jul/2021:00:00:02 -0400] No limit for Cancel-My-Jobs defined in policy
default - using Send-Document's policy.
W [21/Jul/2021:00:00:02 -0400] No limit for Close-Job defined in policy
default - using Send-Document's policy.
W [21/Jul/2021:00:00:02 -0400] No JobPrivateAccess defined in policy default
- using defaults.
W [21/Jul/2021:00:00:02 -0400] No JobPrivateValues defined in policy default
- using defaults.
W [21/Jul/2021:00:00:02 -0400] No SubscriptionPrivateAccess defined in policy
default - using defaults.
W [21/Jul/2021:00:00:02 -0400] No SubscriptionPrivateValues defined in policy
default - using defaults.
W [21/Jul/2021:00:00:02 -0400] No limit for Validate-Job defined in policy
authenticated - using Print-Job's policy.
W [21/Jul/2021:00:00:02 -0400] No limit for Cancel-Jobs defined in policy
authenticated - using Pause-Printer's policy.
W [21/Jul/2021:00:00:02 -0400] No limit for Cancel-My-Jobs defined in policy
authenticated - using Send-Document's policy.
W [21/Jul/2021:00:00:02 -0400] No limit for Close-Job defined in policy
authenticated - using Send-Document's policy.
W [21/Jul/2021:00:00:02 -0400] No JobPrivateAccess defined in policy
authenticated - using defaults.
W [21/Jul/2021:00:00:02 -0400] No JobPrivateValues defined in policy
authenticated - using defaults.
W [21/Jul/2021:00:00:02 -0400] No SubscriptionPrivateAccess defined in policy
authenticated - using defaults.
W [21/Jul/2021:00:00:02 -0400] No SubscriptionPrivateValues defined in policy
authenticated - using defaults.
E [21/Jul/2021:00:00:02 -0400] Unable to open listen socket for address
[v1.::1]:631 - Cannot assign requested address.
E [21/Jul/2021:09:08:07 -0400] [CGI] ippfind (PID 4108744) stopped with
status 1!
E [21/Jul/2021:09:14:39 -0400] [CGI] ippfind (PID 4109374) stopped with
status 1!
E [21/Jul/2021:09:14:39 -0400] [cups-deviced] PID 4109371 (driverless)
stopped with status 1!
E [21/Jul/2021:09:19:09 -0400] [CGI] ippfind (PID 4109554) stopped with
status 1!
As a reminder, the official driver is located @
https://www.support.xerox.com/en-us/product/versalink-c405/downloads
My next step will be:
1. purge installed printer;
2. rm -rf /opt/Xerox*
3. Redownload the driver @ support.xerox.com + reinstall + retest;
4. Update you with the result
Thanks <3
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