(In reply to Anje from comment #203)
> there are going to be an increase in Thunderbird users

I can't comment on Thunderbird, and recommend you contact the
Thunderbird devs through non-bugzilla channels (matrix or email is
probably best). I believe that bug 1690395 was reopened and tracks the
TB issue. I'm hopeful that the Firefox changes will help TB devs fix
this, but TB is different enough that other/more work may be necessary.
You should discuss that with the TB folks.

> If someone is already working on this, it would be helpful to
communicate this

I did communicate this, in comment #201, which you quoted and therefore
must have read. I don't know why you didn't take my word for it. If you
don't trust my bugzilla comments, then no other change I could make to
this bug would convince you that work is ongoing, and the issue is with
the lack of trust, not with whatever work we are doing.

I did not assign someone to this bug or set a release date because the
fix for this bug is part of a bigger project. Although we have hopes
about which release that change will ship in, we can't promise anything
right now - it depends how long it takes to stabilize the changes in
question. Downloads are complex and have a lot of edgecases. We're
currently testing out these fixes on the Firefox nightly channel. In
barely a week, nightly users have already found 10 or so new issues with
it which will need addressing.

As a result, I also did not (and still do not) want to write down a
version or release here, because inevitably that information may get
outdated or superseded, and then users will just be more upset.

(I have been reluctant to share the other bug links because quite
frankly, 200 comments on those bugs is not something that is going to
help anyone, either. I've added one now, **please** do not deluge that
one with comments instead; it won't help.)

> outsider users are being polite in trying to explain how important
this bug is

Being polite is necessary, but not sufficient reason for commenting on a
bug. This is a bug tracker, in which developers track work, and it isn't
a user complaints forum. Being asked several times a week "when is this
going to be fixed", no matter how politely, only delays a release date
for the actual fix. I restricted comments for exactly this reason. We're
sorry this hasn't been fixed yet, we know this is important to users,
and that is why we are working on it. No further comments stating how
important it is or how terrible it is that this hasn't yet been fixed
are necessary, nor indeed helpful, at this point.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1065126

Title:
  "Always do this from now on" does not work

Status in Mozilla Firefox:
  Confirmed
Status in One Hundred Papercuts:
  Confirmed
Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  Downloading an unknown file type in Firefox displays a dialog for choosing 
which application to use for opening the file.
  The dialog contains a check box labelled "Always do this action from now on".
  Checking this option does not work: When I download a file of the same type 
next time, the same dialog is displayed again.

  This feature is broken for as long as I can remember (> 10 years).
  It's time it was fixed (or removed).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 15.0.1+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
  Uname: Linux 3.2.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu13
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ruediger   2536 F.... pulseaudio
  BuildID: 20120907231657
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe220000 irq 49'
     Mixer name : 'Analog Devices AD1984'
     Components : 'HDA:11d41984,17aa20bb,00100400'
     Controls      : 32
     Simple ctrls  : 20
  Card29.Amixer.info:
   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 
7KHT24WW-1.08'
     Mixer name : 'ThinkPad EC 7KHT24WW-1.08'
     Components : ''
     Controls      : 1
     Simple ctrls  : 1
  Card29.Amixer.values:
   Simple mixer control 'Console',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Channel: Unavailable
  Date: Wed Oct 10 18:17:44 2012
  EcryptfsInUse: Yes
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  IpRoute:
   default via 172.31.0.1 dev wlan0  proto static
   169.254.0.0/16 dev wlan0  scope link  metric 1000
   172.31.0.0/20 dev wlan0  proto kernel  scope link  src 172.31.9.26  metric 2
  MostRecentCrashID: bp-7716491c-74b4-4213-bbf0-37b512110505
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=15.0.1/20120907231657 (In use)
  RelatedPackageVersions:
   rhythmbox-mozilla 2.96-0ubuntu4.2
   totem-mozilla     3.0.1-0ubuntu21.1
   icedtea-6-plugin  1.2-2ubuntu1.2
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: Upgraded to precise on 2012-04-28 (165 days ago)
  dmi.bios.date: 03/18/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7LETC9WW (2.29 )
  dmi.board.name: 6457BBG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7LETC9WW(2.29):bd03/18/2011:svnLENOVO:pn6457BBG:pvrThinkPadT61:rvnLENOVO:rn6457BBG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 6457BBG
  dmi.product.version: ThinkPad T61
  dmi.sys.vendor: LENOVO

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