Public bug reported:

I just upgraded from 18.04, where this wasn't a problem. On 20.04,
whenever I try to scan a document with simple-scan while ippusbxd or
ipp-usb are running (I tried with both) it will fail to connect to the
printer and show the following message in a popup: "Failed to scan:
Unable to connect to scanner".

I'm not sure what causes this, but whenever I kill ippusbxd (sudo
killall -9 ippusbxd) scanning works again. That breaks printing for me
though, so now I have to do this awkward dance of killing and restarting
ippusbxd to scan or print. I've found quite a bit of people having
comparable problems with printers on Ubuntu 20.04 (see
https://askubuntu.com/questions/1233521/printer-problems-after-
installing-ubuntu-20-04 and
https://askubuntu.com/questions/1258462/ubuntu-20-04-simple-scan-does-
not-detect-scanner ) but this is the only workardoung for scanning that
worked for me.

Some people online recommended replacing ippusbxd with ipp-usb from
https://download.opensuse.org/repositories/home:/pzz/xUbuntu_20.04/amd64/
but ipp-usb caused the same problem for me.

My printer is a HP DeskJet 2630

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: simple-scan 3.36.3-0ubuntu0.20.04.0
ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151
Uname: Linux 5.4.0-91-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Sun Dec  5 21:34:09 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-10-09 (1518 days ago)
InstallationMedia: Xubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Dell Inc. XPS 15 9560
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic 
root=UUID=81684bb6-dd57-423d-ad09-8d26ed3e4a06 ro nouveau.modeset=0 quiet 
splash pci=nommconf vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: Upgraded to focal on 2021-11-14 (21 days ago)
dmi.bios.date: 08/23/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.0:bd08/23/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.product.sku: 07BE
dmi.sys.vendor: Dell Inc.

** Affects: simple-scan (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "error as shown simple-scan while ippusbxd is running"
   
https://bugs.launchpad.net/bugs/1953260/+attachment/5545475/+files/simple-scan-error.png

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1953260

Title:
  simple-scan fails to connect to scanner while ippusbxd or ipp-usb are
  running

Status in simple-scan package in Ubuntu:
  New

Bug description:
  I just upgraded from 18.04, where this wasn't a problem. On 20.04,
  whenever I try to scan a document with simple-scan while ippusbxd or
  ipp-usb are running (I tried with both) it will fail to connect to the
  printer and show the following message in a popup: "Failed to scan:
  Unable to connect to scanner".

  I'm not sure what causes this, but whenever I kill ippusbxd (sudo
  killall -9 ippusbxd) scanning works again. That breaks printing for me
  though, so now I have to do this awkward dance of killing and
  restarting ippusbxd to scan or print. I've found quite a bit of people
  having comparable problems with printers on Ubuntu 20.04 (see
  https://askubuntu.com/questions/1233521/printer-problems-after-
  installing-ubuntu-20-04 and
  https://askubuntu.com/questions/1258462/ubuntu-20-04-simple-scan-does-
  not-detect-scanner ) but this is the only workardoung for scanning
  that worked for me.

  Some people online recommended replacing ippusbxd with ipp-usb from
  https://download.opensuse.org/repositories/home:/pzz/xUbuntu_20.04/amd64/
  but ipp-usb caused the same problem for me.

  My printer is a HP DeskJet 2630

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: simple-scan 3.36.3-0ubuntu0.20.04.0
  ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151
  Uname: Linux 5.4.0-91-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: XFCE
  Date: Sun Dec  5 21:34:09 2021
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-10-09 (1518 days ago)
  InstallationMedia: Xubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  MachineType: Dell Inc. XPS 15 9560
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic 
root=UUID=81684bb6-dd57-423d-ad09-8d26ed3e4a06 ro nouveau.modeset=0 quiet 
splash pci=nommconf vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to focal on 2021-11-14 (21 days ago)
  dmi.bios.date: 08/23/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.4.0
  dmi.board.name: 05FFDN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.0:bd08/23/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 15 9560
  dmi.product.sku: 07BE
  dmi.sys.vendor: Dell Inc.

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