I am having this issue for zoom and slack or anything else that needs an
external app. I have been having this issue for at least 3 months..
Also, I noticed that my firefox snap is not classic version so I am not
sure if that makes a difference.

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https://bugs.launchpad.net/bugs/1956005

Title:
  Firefox Snap won't open links to WhatsApp API

Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  The .deb version of Firefox handles links to WhatsApp API
  (https://api.whatsapp.com/send/?phone=....) without any problem: these
  links open the WhatsApp web client.

  Snap version of Firefox doesn't know how to handle these links. It
  opens the pop up "Choose an application to open whatsapp lnks" that
  only shows the option System Handler (which fails opening them if
  selected).

  Choosing Firefox is not possible as /bin and similar folders are out
  of range for the snap.

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