Multiple issues were reported upstream regarding USB 3.0. In some cases
this was power management related (placing a USB hub in between the
system and the scanner).
Marking incomplete due to age and inactivity. If this is still
reproducible (preferably with version 1.1.1-4 in jammy), then please
reopen.
** Changed in: sane-backends (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1395271
Title:
USB 1 and USB 2 scanners fail when connected to USB 3 ports
Status in sane-backends package in Ubuntu:
Incomplete
Bug description:
Plugging a number of USB 1 and USB 2 scanners into the USB 2 port of
various computers works as expected. Moving the scanners to the USB 3
port of the same computers causes the scanners to stop working. The
scanners are recognized by sane-find-scanner, but fail to scan. The
difference appears to be the USB 2 ports using ehci-pci and the USB 3
ports using xhci_hcd.
The problem is becoming more serious as new computers come out with
only USB 3 ports and no option to disable xhci_hcd in the bios.
Is there a workaround or fix for this problem?
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