We saw a few reports in 2020 and no real activity since, it doesn't seem
an high importance issue at this point so I'm going to lower the setting
and unassign for now since we have other higher priority work in the
queue
** Changed in: thunderbird (Ubuntu)
Importance: High => Low
** Changed in: thunderbird (Ubuntu)
Assignee: Olivier Tilloy (osomon) => (unassigned)
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https://bugs.launchpad.net/bugs/1901829
Title:
thunderbird fails to open, xml parse error
Status in thunderbird package in Ubuntu:
Confirmed
Status in thunderbird source package in Groovy:
Won't Fix
Bug description:
launching thunderbird opens a small browser window displaying the
following error:
XML Parsing Error: undefined entity
Location: chrome://messenger/content/messenger.xhtml
Line Number 905, Column 3:
<key id="openLightningKey"
--^
when launched from the command line, the following errors appear:
[calBackendLoader] Using Thunderbird's libical backend
Extension error: Error while loading
'jar:file:///usr/lib/thunderbird/extensions/[email protected]!/manifest.json'
(NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 ::
readJSON/</<@resource://gre/modules/Extension.jsm:570:20
onStopRequest@resource://gre/modules/NetUtil.jsm:128:18
Extension error: Error while loading
'jar:file:///usr/lib/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json'
(NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 ::
readJSON/</<@resource://gre/modules/Extension.jsm:570:20
onStopRequest@resource://gre/modules/NetUtil.jsm:128:18
from desktop GUI it is possible to launch "Compose new message" or "Contacts"
window,
then in "Help" menu select "Restart with add-ons disabled", then the normal
mail/calendar
window opens and functions normally
cheers
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: thunderbird 1:78.3.2+build1-0ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: frankland 7570 F.... pulseaudio
/dev/snd/controlC1: frankland 7570 F.... pulseaudio
BuildID: 20201006011220
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 28 10:05:04 2020
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2018-03-28 (945 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
IpRoute:
default via 193.48.109.1 dev enx9cebe86f11b0 proto dhcp metric 100
default via 193.48.109.1 dev wlp1s0 proto dhcp metric 600
169.254.0.0/16 dev enx9cebe86f11b0 scope link metric 1000
193.48.109.0/24 dev enx9cebe86f11b0 proto kernel scope link src
193.48.109.26 metric 100
193.48.109.0/24 dev wlp1s0 proto kernel scope link src 193.48.109.26 metric
600
Locales: extensions.sqlite corrupt or missing
PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:732
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=78.3.2/20201006011220 (In use)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to groovy on 2020-10-23 (4 days ago)
dmi.bios.date: 01/07/2020
dmi.bios.release: 1.17
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.1
dmi.board.name: 0DW6V0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.17.1:bd01/07/2020:br1.17:svnDellInc.:pnLatitude5580:pvr:rvnDellInc.:rn0DW6V0:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5580
dmi.product.sku: 07D1
dmi.sys.vendor: Dell Inc.
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