Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: gnome-shell (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1965686 Title: After the laptop comes out of sleep mode, the desktop environment for some reason breaks and appears crashes window Status in Ubuntu: Incomplete Bug description: I've been running Ubuntu 20.04 for about a month now. Lock screen is crashing the UI in 20.04. I don't know how to stop crashing my screen so I forcefully press power off button and turn on again my computer every time I use it. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.9-0ubuntu0.20.04.2 ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Mar 20 22:26:56 2022 DisplayManager: gdm3 InstallationDate: Installed on 2022-01-18 (61 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1965686/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp