apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1969241/+attachment/5581065/+files/ProcCpuinfoMinimal.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1969241 Title: Network issue no IPv6 using Sierra Wireless EM7421 and mbim Status in libmbim package in Ubuntu: New Status in modemmanager package in Ubuntu: New Bug description: Network issue no IPv6 using Sierra Wireless EM7421 and mbim Description: Ubuntu Jammy Jellyfish Release: 22.04 Linux 5.15.0-25-generic I need to connect via GSM to Internet using IPv6. IPv6 not present in config. Internet connect works with IPv4 although issues seem to exist. EXPECTATION: IPv6 shall work properly like the EM7455 with same card in very similar machine, Ubuntu. IPv6 shall work properly like in Linux-Mint 20.3 on this machine, this setup. All using the same driver=cdc_mbim ENVIRONMENT: - SIM is working properly, - EM7421 latest firmware applied, - EM7421 capable doing IPv6 with this setup (according to spec + test with Win10 + works with Linux Mint); "package" not understood, sorry. ModemManager probably? ASSUMPTIONs: - Missing IPv6 is a wrong config / bug in software / communication issue. - IPv6 communication can be enabled by adjustment rather than by code changes in cdc_mbim or redesign of SierraW. EM7421 device. - Some enhancement / fix can enable IPv6 communication. REMARK: Linux-Mint 20.3 una is capable of running the 'EM7421' in proper IPv6 "mode" (kernel 5.4.0-107-generic). It uses driver=cdc_mbim as well. It shows other issues like missing provision of additional DNS server data, EUI64 state and the like. THE ISSUE and details: Actually no IPv6 available at all (IPv6 is expected to work / no IPv6 is a big issue for our work): 3: wwan0: <BROADCAST,MULTICAST,NOARP,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 1000 link/ether 6a:05:2c:26:95:58 brd ff:ff:ff:ff:ff:ff inet 10.34.85.36/29 brd 10.34.85.39 scope global noprefixroute wwan0 This is the Sierra Wireless GSM-Modem (working): sudo mbimcli --device=/dev/cdc-wdm0 --query-device-caps [/dev/cdc-wdm0] Device capabilities retrieved: Device type: 'remote' Cellular class: 'gsm' Voice class: 'no-voice' SIM class: 'removable' Data class: 'umts, hsdpa, hsupa, lte' SMS caps: 'pdu-receive, pdu-send' Ctrl caps: 'reg-manual' Max sessions: '8' Custom data class: 'unknown' Device ID: '356706140353162' Firmware info: 'SWI9X50C_01.14.03.00' Hardware info: 'EM7421' Attempt to start modem via mbim: pre: sudo service network-manager stop sudo systemctl disable ModemManager then Report sudo mbim-network /dev/cdc-wdm0 start Profile at '/etc/mbim-network.conf' not found... Querying subscriber ready status 'mbimcli -d /dev/cdc-wdm0 --query-subscriber-ready-status --no-close'... [/dev/cdc-wdm0] Subscriber ready status retrieved: Ready state: 'initialized' Subscriber ID: '262011905110762' SIM ICCID: '89490200001788157884' Ready info: 'none' Telephone numbers: (1) '+491604282867' [/dev/cdc-wdm0] Session not closed: TRID: '3' Querying registration state 'mbimcli -d /dev/cdc-wdm0 --query-registration-state --no-open=3 --no-close'... [/dev/cdc-wdm0] Registration status: Network error: 'unknown' Register state: 'home' Register mode: 'automatic' Available data classes: 'lte' Current cellular class: 'gsm' Provider ID: '26201' Provider name: 'Telekom.de' Roaming text: 'unknown' Registration flags: 'packet-service-automatic-attach' [/dev/cdc-wdm0] Session not closed: TRID: '4' Attaching to packet service with 'mbimcli -d /dev/cdc-wdm0 --attach-packet-service --no-open=4 --no-close'... [/dev/cdc-wdm0] Successfully attached to packet service [/dev/cdc-wdm0] Packet service status: Network error: 'unknown' Packet service state: 'attached' Available data classes: 'lte' Uplink speed: '150000000 bps' Downlink speed: '300000000 bps' [/dev/cdc-wdm0] Session not closed: TRID: '5' Starting network with 'mbimcli -d /dev/cdc-wdm0 --connect=apn='' --no-open=5 --no-close'... Network started successfully Saving state at /tmp/mbim-network-state-cdc-wdm0... (TRID: 7) status reported by ip a : 3: wwan0: <BROADCAST,MULTICAST,NOARP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000 link/ether 86:a6:1f:1a:ce:30 brd ff:ff:ff:ff:ff:ff try to bring it up: sudo ip link set dev wwan0 up (no error reported) new status reported by ip a : 3: wwan0: <BROADCAST,MULTICAST,NOARP,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 1000 link/ether 86:a6:1f:1a:ce:30 brd ff:ff:ff:ff:ff:ff (All SIM / telephony / GSM data above is real; please handle with care) lshw reporting on USB and the like *-usb:2 description: USB controller product: Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller vendor: Intel Corporation physical id: 14 bus info: pci@0000:00:14.0 version: 20 width: 64 bits clock: 33MHz capabilities: pm msi xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:155 memory:5c420000-5c42ffff *-usbhost:0 product: xHCI Host Controller vendor: Linux 5.15.0-25-generic xhci-hcd physical id: 0 bus info: usb@3 logical name: usb3 version: 5.15 capabilities: usb-2.00 configuration: driver=hub slots=12 speed=480Mbit/s *-usb:0 description: Communication device product: EM7421 vendor: Sierra Wireless, Incorporated physical id: 3 bus info: usb@3:3 version: 0.06 serial: 8G1202758803B121 capabilities: usb-2.00 configuration: driver=cdc_mbim maxpower=500mA speed=480Mbit/s INTERPRETATION: "state UNKNOWN" indicates erroneous API communication. Appears even in case the device partly works. On Linux Mint this state is reported more accurately but other API-data (info about additional DNS) is not proceeded. So I conclude EM7421 interface communication has issues. USB - DRIVER assignment for Bus 003 Device 003: ID 1199:90b1 Sierra Wireless, Inc. EM7421 lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 10000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M |__ Port 3: Dev 3, If 0, Class=Communications, Driver=cdc_mbim, 480M |__ Port 3: Dev 3, If 3, Class=Vendor Specific Class, Driver=, 480M |__ Port 3: Dev 3, If 1, Class=CDC Data, Driver=cdc_mbim, 480M |__ Port 3: Dev 3, If 4, Class=Vendor Specific Class, Driver=, 480M |__ Port 3: Dev 3, If 2, Class=Vendor Specific Class, Driver=, 480M |__ Port 5: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 6: Dev 5, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 6: Dev 5, If 1, Class=Video, Driver=uvcvideo, 480M |__ Port 6: Dev 5, If 2, Class=Video, Driver=uvcvideo, 480M |__ Port 6: Dev 5, If 3, Class=Video, Driver=uvcvideo, 480M |__ Port 7: Dev 6, If 0, Class=Chip/SmartCard, Driver=, 12M |__ Port 10: Dev 7, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 10: Dev 7, If 1, Class=Wireless, Driver=btusb, 12M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M LUCKILY some parts are WORKING (when booting from dark, NM enabled): WITH STATUS user@user:~$ ip a 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: enp0s31f6: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000 link/ether 90:2e:16:1e:4c:f9 brd ff:ff:ff:ff:ff:ff 3: wwan0: <BROADCAST,MULTICAST,NOARP,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 1000 link/ether 6a:05:2c:26:95:58 brd ff:ff:ff:ff:ff:ff inet 10.34.85.36/29 brd 10.34.85.39 scope global noprefixroute wwan0 valid_lft forever preferred_lft forever 4: wlp0s20f3: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000 link/ether 94:e2:3c:ca:c4:48 brd ff:ff:ff:ff:ff:ff THERE IS A CONNECT TO ipv4 SUCCESSFULLY WORKING: user@user:~$ ping www.digitalcourage.de PING www.digitalcourage.de (94.130.145.107) 56(84) bytes of data. 64 bytes from edge6-1.freistilbox.net (94.130.145.107): icmp_seq=1 ttl=52 time=28.1 ms 64 bytes from edge6-1.freistilbox.net (94.130.145.107): icmp_seq=2 ttl=52 time=28.8 ms 64 bytes from edge6-1.freistilbox.net (94.130.145.107): icmp_seq=3 ttl=52 time=27.8 ms ^C --- www.digitalcourage.de ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2002ms rtt min/avg/max/mdev = 27.844/28.235/28.782/0.398 ms user@user:~$ ADDITIONAL ISSUE: When disabling WLAN/WiFi in Modem Manager GUI the WWAN / GSM interface becomes disabled, too. So it is difficult to enable WWAN/GSM w/o. concurring connect to networks. This issue does not appear in Linux Mint or M$Windows. REQUEST: Please advise how to get the WWAN adapter EM7421 working in IPv6 mode. Thanks a lot in advance for your work! --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-06 (40 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220228) Package: modemmanager 1.18.6-2 [origin: unknown] PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30 Tags: jammy third-party-packages Uname: Linux 5.15.0-25-generic x86_64 UnreportableReason: This does not seem to be an official Ubuntu package. Please retry after updating the indexes of available packages, if that does not work then remove related third party packages and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libmbim/+bug/1969241/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
