Public bug reported:
Hello:
I have checked alsamixer everything is ok,I have sound with the headphones but
the internal microphone and the speakers do not emit sound,I have seen many
forums and I do not find solution,same problem I had with xubuntu.
Thank you in advance for your help.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.23
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 6290 F.... pulseaudio
/dev/snd/pcmC0D0c: ubuntu 6290 F...m pulseaudio
/dev/snd/pcmC0D0p: ubuntu 6290 F...m pulseaudio
CasperVersion: 1.445.1
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 25 13:35:52 2022
LiveMediaBuild: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Digital Out, HDMI
Symptom_Type: Only some of outputs are working
Title: [HP Pavilion Laptop 13-an0xxx, Intel Kabylake HDMI, Digital Out, HDMI]
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2021
dmi.bios.release: 15.13
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84C5
dmi.board.vendor: HP
dmi.board.version: 15.32
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 15.32
dmi.modalias:
dmi:bvnInsyde:bvrF.13:bd09/10/2021:br15.13:efr15.32:svnHP:pnHPPavilionLaptop13-an0xxx:pvrType1ProductConfigId:rvnHP:rn84C5:rvr15.32:cvnHP:ct10:cvrChassisVersion:sku7QE96EA#ABF:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 13-an0xxx
dmi.product.sku: 7QE96EA#ABF
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1970204
Title:
[HP Pavilion Laptop 13-an0xxx, Intel Kabylake HDMI, Digital Out, HDMI]
Playback problem
Status in alsa-driver package in Ubuntu:
New
Bug description:
Hello:
I have checked alsamixer everything is ok,I have sound with the headphones
but the internal microphone and the speakers do not emit sound,I have seen many
forums and I do not find solution,same problem I had with xubuntu.
Thank you in advance for your help.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.23
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 6290 F.... pulseaudio
/dev/snd/pcmC0D0c: ubuntu 6290 F...m pulseaudio
/dev/snd/pcmC0D0p: ubuntu 6290 F...m pulseaudio
CasperVersion: 1.445.1
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 25 13:35:52 2022
LiveMediaBuild: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Digital Out, HDMI
Symptom_Type: Only some of outputs are working
Title: [HP Pavilion Laptop 13-an0xxx, Intel Kabylake HDMI, Digital Out, HDMI]
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2021
dmi.bios.release: 15.13
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84C5
dmi.board.vendor: HP
dmi.board.version: 15.32
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 15.32
dmi.modalias:
dmi:bvnInsyde:bvrF.13:bd09/10/2021:br15.13:efr15.32:svnHP:pnHPPavilionLaptop13-an0xxx:pvrType1ProductConfigId:rvnHP:rn84C5:rvr15.32:cvnHP:ct10:cvrChassisVersion:sku7QE96EA#ABF:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 13-an0xxx
dmi.product.sku: 7QE96EA#ABF
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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