The log messages seem common so I've made this bug just about them (fixed in 42.1 in theory).
If you still have black screen issues after this reaches 'Fix Released' then please open a new bug. ** Summary changed: - Screen goes black when opening Settings [Unhandled promise rejection in _loadFile@resource:///org/gnome/shell/ui/background.js:503:20] + Screen goes black when opening Settings [Unhandled promise rejection in _loadFile@resource:///org/gnome/shell/ui/background.js] ** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #5351 https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/5351 ** Also affects: gnome-shell via https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/5351 Importance: Unknown Status: Unknown ** Changed in: gnome-shell (Ubuntu) Status: Confirmed => Fix Committed ** Summary changed: - Screen goes black when opening Settings [Unhandled promise rejection in _loadFile@resource:///org/gnome/shell/ui/background.js] + Unhandled promise rejection in _loadFile@resource:///org/gnome/shell/ui/background.js ** Tags added: fixed-in-42.1 fixed-upstream -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1965820 Title: Unhandled promise rejection in _loadFile@resource:///org/gnome/shell/ui/background.js Status in GNOME Shell: Unknown Status in gnome-shell package in Ubuntu: Fix Committed Bug description: Mar 21 20:56:03 Ubuntu-desktop gnome-shell[2287]: Unhandled promise rejection. To suppress this warning, add an error handler to your promise chain with .catch() or a try-catch block around your await expression. Stack trace of the failed promise:#012 _loadFile@resource:///org/gnome/shell/ui/background.js:503:20#012 _load@resource:///org/gnome/shell/ui/background.js:533:14#012 _init@resource:///org/gnome/shell/ui/background.js:282:14#012 Background@resource:///org/gnome/shell/ui/background.js:237:4#012 getBackground@resource:///org/gnome/shell/ui/background.js:624:30#012 _createBackgroundActor@resource:///org/gnome/shell/ui/background.js:795:49#012 BackgroundManager@resource:///org/gnome/shell/ui/background.js:721:37#012 _createBackgroundManager@resource:///org/gnome/shell/ui/layout.js:451:25#012 _updateBackgrounds@resource:///org/gnome/shell/ui/layout.js:495:34#012 _monitorsChanged@resource:///org/gnome/shell/ui/layout.js:557:14 Mar 21 20:56:03 Ubuntu-desktop gnome-shell[2287]: message repeated 8 times: [ Unhandled promise rejection. To suppress this warning, add an error handler to your promise chain with .catch() or a try-catch block around your await expression. Stack trace of the failed promise:#012 _loadFile@resource:///org/gnome/shell/ui/background.js:503:20#012 _load@resource:///org/gnome/shell/ui/background.js:533:14#012 _init@resource:///org/gnome/shell/ui/background.js:282:14#012 Background@resource:///org/gnome/shell/ui/background.js:237:4#012 getBackground@resource:///org/gnome/shell/ui/background.js:624:30#012 _createBackgroundActor@resource:///org/gnome/shell/ui/background.js:795:49#012 BackgroundManager@resource:///org/gnome/shell/ui/background.js:721:37#012 _createBackgroundManager@resource:///org/gnome/shell/ui/layout.js:451:25#012 _updateBackgrounds@resource:///o] ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: xorg 1:7.7+23ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19 Uname: Linux 5.15.0-22-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.06.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.103.01 Thu Jan 6 12:10:04 UTC 2022 GCC version: ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Mar 21 20:57:30 2022 DistUpgraded: Fresh install DistroCodename: jammy DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GA104 [GeForce RTX 3070 Lite Hash Rate] [10de:2488] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd GA104 [GeForce RTX 3070 Lite Hash Rate] [1458:404c] InstallationDate: Installed on 2022-03-16 (5 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) MachineType: Gigabyte Technology Co., Ltd. B550 AORUS MASTER ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic root=UUID=f0d454f1-0a2b-48a3-b6ff-6ba06e951a1b ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: F13h dmi.board.asset.tag: Default string dmi.board.name: B550 AORUS MASTER dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF13h:bd03/25/2021:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnB550AORUSMASTER:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB550AORUSMASTER:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: B550 MB dmi.product.name: B550 AORUS MASTER dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.110-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 21.3.5-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.14-1ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1965820/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
