Thanks for the bug report. Next time the freeze happens please:

1. Replug the monitor to fix it.

2. Wait 10 seconds.

3. Run:

   journalctl -b0 > journal.txt
   lspci -k > lspci.txt

4. Attach the resulting text files here.


** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1971744

Title:
  external monitor static image after unlocking session

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  Occasionally after unlocking a locked gnome session, the image on my
  external monitor is "frozen" -- it displays the unlocked desktop as of
  the lock/unlock time, but does not update (no mouse cursor etc).
  Started noticing this post-jammy release.

  Unplugging and replugging the monitor fixes it.  Internal laptop
  display does not have the issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: gnome-shell 42.0-2ubuntu1
  Uname: Linux 5.17.0-051700drmtip20220329-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: GNOME
  Date: Thu May  5 09:17:20 2022
  DisplayManager: gdm3
  InstallationDate: Installed on 2019-08-17 (992 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190305.1)
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to jammy on 2022-03-18 (47 days ago)

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