>From the cups error_log:

E [10/May/2022:15:33:08 +0200] [CGI] Unable to create PPD file: Could not poll 
sufficient capability info from the printer 
(ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/, 
ipps://HPF80DAC5CDC21.local:631/ipp/print) via IPP!
E [10/May/2022:15:33:08 +0200] copy_model: empty PPD file
E [10/May/2022:15:33:08 +0200] [Client 109] Returning IPP 
server-error-internal-error for CUPS-Add-Modify-Printer 
(ipp://localhost/printers/HP_OfficeJet_Pro_8020_series) from localhost.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1972856

Title:
  Cannot add printer

Status in gnome-control-center package in Ubuntu:
  New

Bug description:
  When I try to add a HP OfficeJet the system cannot find drivers, it
  shows an error.

  Description:  Ubuntu 22.04 LTS
  Release:      22.04

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: gnome-control-center 1:41.4-1ubuntu12
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 10 15:25:16 2022
  ExecutablePath: /usr/bin/gnome-control-center
  InstallationDate: Installed on 2022-03-21 (49 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220321)
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1972856/+subscriptions


-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to