** Package changed: ubuntu-advantage-tools (Ubuntu) => ubuntu-advantage-
desktop-daemon (Ubuntu)
** Changed in: ubuntu-advantage-desktop-daemon (Ubuntu)
Assignee: (unassigned) => Sebastien Bacher (seb128)
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https://bugs.launchpad.net/bugs/1972809
Title:
Cant enable ua from GUI, works from CLI
Status in ubuntu-advantage-desktop-daemon package in Ubuntu:
Fix Committed
Bug description:
Hi,
I have the same UI red message when tryng to enable ua from the GUI on
a 22.04 LTS fresh install:
https://askubuntu.com/questions/1403568/can-not-enable-livepatch-
service-on-22-04
Step to reproduce:
1 : open the GUI, a link to get the token is displayed (
https://ubuntu.com/advantage )
2 : I copy past the token into the prompted field
3 : The GUI says it is successfuly linked, but can't activate livepatch
4 : Checking on the advantage page, only 1 active device out of a max of 3
5 : I rebooted (to make sure it wasn't something due with the linux-firmware
update just received few minutes earlier) and tryed again from the GUI: says
device is linked, but using the switch on button doesnt enable successfuly
livepatch
6 : I use the anwser from the previous askubuntu link ( `sudo ua enable
livepatch` )
7 : it says it was enabled with success, top icon appear, a shield with a
green check, opening the GUI says it is well enabled,
expected result:
on step 3 it should had work as same it worked from CLI and jump to
step 7 (success)
note: note sure I reported it against the right package, sorry if
that's the case, tryed ubuntu-bug ua, didnt worked, i just picked the
first package in launchpad talking about advantage
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 27.8~22.04.1
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May 10 10:57:23 2022
InstallationDate: Installed on 2022-04-29 (10 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
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