Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.


** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:      22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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