Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1905467
Title:
[USB-Audio - Logitech Wireless Headset, playback] volume slider -
sound audible only from 50% to 100% of the slider position
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
After establishing connection with Logitech H800 Wireless Headset via
USB Dongle, the system sound has to be set at the minimum of 50% of
the slider for the sound in the headphones to be audible. Below the
50% volume slider position the sound is completely muted.
Expected behaviour:
Volume slider properly changing the sound level from 0% to 100% with the
sound being muted at 0% and at maximum level at 100%.
System: Ubuntu 20.04.1 LTS
alsa-driver: k5.4.0-54-generic.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC3: maciej 6716 F.... pulseaudio
/dev/snd/pcmC3D0p: maciej 6716 F...m pulseaudio
/dev/snd/controlC0: maciej 6716 F.... pulseaudio
/dev/snd/controlC1: maciej 6716 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 24 21:29:56 2020
InstallationDate: Installed on 2020-06-22 (154 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: H600 [Wireless Headset] - Logitech Wireless Headset
Symptom_PulseAudioLog:
lis 22 12:33:32 y510p-ubuntu dbus-daemon[1500]: [system] Activating via
systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.31' (uid=125 pid=1940
comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
lis 22 12:33:34 y510p-ubuntu pulseaudio[1940]: Failed to find a working
profile.
lis 22 12:33:34 y510p-ubuntu pulseaudio[1940]: Failed to load module
"module-alsa-card" (argument: "device_id="2" name="pci-0000_01_00.1"
card_name="alsa_card.pci-0000_01_00.1" namereg_fail=false tsched=yes
fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes
avoid_resampling=no card_properties="module-udev-detect.discovered=1""):
initialization failed.
lis 24 09:41:02 y510p-ubuntu pulseaudio[1940]: Failed to create sink input:
sink is suspended.
lis 24 10:30:54 y510p-ubuntu pulseaudio[1940]: Failed to create sink input:
sink is suspended.
Symptom_Type: Volume slider, or mixer problems
Title: [USB-Audio - Logitech Wireless Headset, playback] volume slider problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 1/30/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: 74CN47WW(V3.08)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VIQY0Y1
dmi.board.vendor: LENOVO
dmi.board.version: 31900003STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Y510P
dmi.modalias:
dmi:bvnLENOVO:bvr74CN47WW(V3.08):bd1/30/2015:svnLENOVO:pn20217:pvrLenovoIdeaPadY510P:rvnLENOVO:rnVIQY0Y1:rvr31900003STD:cvnLENOVO:ct10:cvrLenovoIdeaPadY510P:
dmi.product.family: IDEAPAD
dmi.product.name: 20217
dmi.product.sku: LENOVO_BI_IDEAPAD
dmi.product.version: Lenovo IdeaPad Y510P
dmi.sys.vendor: LENOVO
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