You could share your dmesg.

The other possibility is that the kernel doesn't include the 
configuration (arch IIRC?).

On 10/1/22 04:48, bugzilla-dae...@kernel.org wrote:
> https://bugzilla.kernel.org/show_bug.cgi?id=208555
>
> --- Comment #698 from jochemp...@gmail.com ---
> (In reply to Cameron Berkenpas from comment #697)
>> Created attachment 301907 [details]
>> attachment-12523-0.html
>>
>> Almost certainly your laptop doesn't have the _DSD entries needed to
>> properly get sound working.
>>
>> Check dmesg for either of these messages:
>> dmesg | grep -i "Platform not supported -EINVAL"
>> or
>> dmesg | grep -i "Error: ACPI _DSD Properties are missing for HID"
>>
>> For reference, see:
>> https://www.spinics.net/lists/alsa-devel/msg146157.html
>> https://bugzilla.kernel.org/show_bug.cgi?id=216194
>>
>> I have the same problem with the Lenovo Legion 2022 Gen 7 (16IAX7). I
>> filed a support ticket with Lenovo a few weeks back, but when support
>> followed back they wanted to text during work hours, and I was too busy
>> to deal with that then and too busy to deal with it since. I think I may
>> actually have some time today.
>>
>> If you have either message in your dmesg, I'd suggest filing a support
>> ticket. If enough people complain about these issues, it may compel them
>> to add the proper _DSD entries into a BIOS update.
>>
>> There's no reason that Lenovo can't include this information in a BIOS
>> update. It does seem that going forward that the intention of Cirrus
>> Logic is for the vendors to include this information in the BIOS. For
>> vendors where this is not the case, likely what's happening is that
>> these values are hard coded in the vendor provided drivers or firmware.
>>
>> It doesn't require them to touch Linux at all.
>>
>> It should be relatively simple for them to add this information as
>> there's already an incomplete entry in the ACPI table as it is.
>>
>> In the kernel bug linked above, I attached a hacky patch that gets sound
>> working on the 16IAX7... But it's a hack where I guessed and hard-coded
>> the values and these could physically damage your speakers if the
>> settings are too inappropriate for your model of laptop (including the
>> 16IAX7). This is very much a USE AT YOUR OWN RISK scenario, and I
>> sincerely recommend against using my patches to avoid any possibility of
>> damage to your laptop. Furthermore, sound doesn't work after resume anyway.
>>
>> Although it could be argued that if people start trying to use hacks
>> like these to enable sound under Linux for their laptop, vendors such as
>> Lenovo may need to issue BIOS updates to address this to avoid costly
>> laptop repairs.
>>
>> On 9/30/22 05:11, bugzilla-dae...@kernel.org wrote:
>>> https://bugzilla.kernel.org/show_bug.cgi?id=208555
>>>
>>> jochemp...@gmail.com  changed:
>>>
>>>              What    |Removed                     |Added
>>>
>> ----------------------------------------------------------------------------
>>>                    CC|                            |jochemp...@gmail.com
>>>
>>> --- Comment #696 fromjochemp...@gmail.com  ---
>>> I seem to have the same issue on a lenovo Legion S7 16ARHA7, here is my
>>> alsa-info hopefully it's of some use:
>>> http://alsa-project.org/db/?f=59acbf18b993b0a49edaaee0027d4b57fcf2055c
>>>
> Thanks for the info, appreciate it.
> using grep i didn't find any of those messages though. so might not be the
> same
> issue after all then.
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1958019

Title:
  [Lenovo Legion7 16ACHg6 82N6, Realtek ALC287, Speaker, Internal] No
  sound at all

Status in sound-2.6 (alsa-kernel):
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  On my Lenovo Legion-7-16ACHg6 laptop I can't hear any sound by
  internal speakers, but it work by headphones connected to standard
  jack aux.

  uname -r
  5.11.0-44-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-44.48~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-44-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F.... pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F.... pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F.... pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 15 15:10:53 2022
  InstallationDate: Installed on 2021-10-11 (96 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio 
Generic
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F.... pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F.... pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F.... pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [82N6, Realtek ALC287, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/08/2021
  dmi.bios.release: 1.49
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GKCN49WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Legion 7 16ACHg6
  dmi.ec.firmware.release: 1.49
  dmi.modalias: 
dmi:bvnLENOVO:bvrGKCN49WW:bd11/08/2021:br1.49:efr1.49:svnLENOVO:pn82N6:pvrLegion716ACHg6:skuLENOVO_MT_82N6_BU_idea_FM_Legion716ACHg6:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLegion716ACHg6:
  dmi.product.family: Legion 7 16ACHg6
  dmi.product.name: 82N6
  dmi.product.sku: LENOVO_MT_82N6_BU_idea_FM_Legion 7 16ACHg6
  dmi.product.version: Legion 7 16ACHg6
  dmi.sys.vendor: LENOVO

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