** Changed in: hplip
Status: Incomplete => Invalid
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1915654
Title:
segmentation fault when scanning on arm64
Status in HPLIP:
Invalid
Status in hplip package in Ubuntu:
Expired
Bug description:
I am running ubuntu 20.04 on a raspberry pi 4 2GB ram. I am trying to
pair this with the HP ScanJet Pro 2000 s2.
hp-setup works, identifies the scanner and downloads the plugin.
sudo scanimage -L detects the scanner:
"device `hpaio:/usb/HP_ScanJet_Pro_2000_s2?serial=XXXXXXXXXX' is a
Hewlett-Packard HP_ScanJet_Pro_2000_s2 all-in-one"
(the serial number has been replaced with XXXXXX).
when i try to scan, I get segmentation fault. sudo scanimage -b >
output.pnm:
Output format is not set, using pnm as a default.
Scanning infinity pages, incrementing by 1, numbering from 1
Scanning page 1
Segmentation fault
The above error occurs when using the distribution's HPLIP package
(version 3.20.3). It also occurs when running ubuntu 20.10 on the
raspberry pi 4, which packages version 3.20.5. Finally I built hplip
from source using the autoinstaller to install dependencies and then
patching the source to remove references to the ImageProcessor library
(https://bugs.launchpad.net/hplip/+bug/1785230 https://www.mail-
archive.com/[email protected]/msg10649.html). I am now running version
3.20.11 and still get the above error.
here is the output of sudo hp-check:
/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean
"!="?
if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/ubuntu/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.11)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully
run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-1028-raspi
#31-Ubuntu SMP PREEMPT Wed Jan 20 11:30:45 UTC 2021 GNU/Linux
Host: ubuntu
Proc: 5.4.0-1028-raspi #31-Ubuntu SMP PREEMPT Wed Jan 20 11:30:45 UTC 2021
GNU/Linux
Distribution: 12 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 20.04
version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.11
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.11
html=/usr/share/doc/hplip-3.20.11
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.11
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.11
Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS -
Common Unix Printing System REQUIRED 1.1
2.3.1 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF
language interpreter and previewer REQUIRED 7.05 9.50
OK -
(xsane:2584): Gtk-WARNING **: 16:56:24.060: cannot open display:
error: xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 - INCOMPAT 'xsane needs to
be installed' scanimage
scanimage - Shell scanning program OPTIONAL
1.0 1.0.29 OK -
dbus DBus - Message bus system
REQUIRED - 1.12.16
OK -
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network
network -wget OPTIONAL -
1.20.3 OK -
avahi-utils
avahi-utils OPTIONAL -
0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library
REQUIRED - - OK -
cups-devel CUPS
devel- Common Unix Printing System development files REQUIRED -
2.3.1 OK -
cups-image CUPS image - CUPS image
development files REQUIRED - 2.3.1
OK -
libpthread libpthread - POSIX threads library
REQUIRED - b'2.31' OK -
libusb
libusb - USB library REQUIRED -
1.0 OK -
sane SANE - Scanning library
REQUIRED - - OK -
sane-devel SANE
- Scanning library development files REQUIRED -
- OK -
libavahi-dev libavahi-dev
REQUIRED - - OK -
libnetsnmp-devel
libnetsnmp-devel - SNMP networking library development files REQUIRED
5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL
cryptographic library REQUIRED - 1.1.1
OK -
python3X Python 2.2 or greater - Python programming
language REQUIRED 2.2 3.8.5 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - OK
-
python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5
OPTIONAL 5.0 5.14.1 OK -
python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x)
REQUIRED 5.0 5.14.1 OK -
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.9 OK -
python3-devel
Python devel - Python development files REQUIRED
2.2 3.8.5 OK -
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 7.0.0 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.34 OK -
--------------
| COMPILEDEP |
--------------
libtool
libtool - Library building support services REQUIRED -
2.4.6 OK -
gcc gcc - GNU Project C and C++
Compiler REQUIRED - 9.3.0
OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.20.11 OK -
hpmudext IO-Extension
REQUIRED - 3.20.11 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend
REQUIRED - 3.20.11 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.20.11 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device
`hpaio:/usb/HP_ScanJet_Pro_2000_s2?serial=XXXXXXXXXX' is a Hewlett-Packard
HP_ScanJet_Pro_2000_s2 all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI
Model
------------------------------------------------
------------------------------------------
hp:/usb/HP_ScanJet_Pro_2000_s2?serial=XXXXXXXXXX HP ScanJet Pro 2000 s2
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
lpstat
------
Type: Unknown
Device URI: No destinations added.
--------------
| PERMISSION |
--------------
USB None
Required - - OK
Node:'/dev/bus/usb/001/004' Perm:' root lp rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
Total Errors: 1
Total Warnings: 1
To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1915654/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
