Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1986841
Title:
canon pixma g2010 printer connected through usb, added in printer
settings but unable to print through print command
Status in cups package in Ubuntu:
Confirmed
Bug description:
canon pixma g2010 printer connected through usb, added in printer
settings when i searched for it but when i give print command to print
a page it sends command and still no print out and also there is no
pending jobs showing, and when i tried to print test page it is also
not printing.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cups 2.4.1op1-1ubuntu4.1
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckMismatches:
./pool/main/l/linux-oem-5.17/linux-modules-5.17.0-1003-oem_5.17.0-1003.3_amd64.deb
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 17 21:37:30 2022
InstallationDate: Installed on 2022-07-11 (36 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
Lpstat:
device for CUPS-BRF-Printer: cups-brf:/
device for G2010: usb://Canon/G2010%20series?serial=20B026&interface=1
MachineType: SAMSUNG ELECTRONICS CO., LTD. RV411/RV511/E3511/S3511/RV711/E3411
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/G2010.ppd',
'/etc/cups/ppd/CUPS-BRF-Printer.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/G2010.ppd: Permission denied
grep: /etc/cups/ppd/CUPS-BRF-Printer.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-46-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2011
dmi.bios.release: 4.0
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 04PA.M006.20110615.XW
dmi.board.asset.tag: Tag 12345
dmi.board.name: RV411/RV511/E3511/S3511/RV711/E3411
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnPhoenixTechnologiesLtd.:bvr04PA.M006.20110615.XW:bd06/15/2011:br4.0:svnSAMSUNGELECTRONICSCO.,LTD.:pnRV411/RV511/E3511/S3511/RV711/E3411:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnRV411/RV511/E3511/S3511/RV711/E3411:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:sku:
dmi.product.name: RV411/RV511/E3511/S3511/RV711/E3411
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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