Public bug reported:
Even if I press unmute button on my laptop, I cannot hear sound from my laptop.
I am only able to listen to sound via my bluetooth Samsung Galaxy Buds2 Pro.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
Uname: Linux 5.15.0-53-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kodiak 1304 F.... pulseaudio
/dev/snd/controlC0: kodiak 1304 F.... pulseaudio
/dev/snd/controlC2: kodiak 1304 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 29 14:39:29 2022
InstallationDate: Installed on 2022-11-11 (18 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Renoir Radeon High Definition Audio Controller - HD-Audio Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kodiak 1304 F.... pulseaudio
/dev/snd/controlC0: kodiak 1304 F.... pulseaudio
/dev/snd/controlC2: kodiak 1304 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [HP Pavilion Laptop 15-eh1xxx, ATI R6xx HDMI, Digital Out, HDMI] No
sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2022
dmi.bios.release: 15.22
dmi.bios.vendor: AMI
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 88D0
dmi.board.vendor: HP
dmi.board.version: 78.31
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 78.31
dmi.modalias:
dmi:bvnAMI:bvrF.22:bd07/11/2022:br15.22:efr78.31:svnHP:pnHPPavilionLaptop15-eh1xxx:pvr:rvnHP:rn88D0:rvr78.31:cvnHP:ct10:cvrChassisVersion:sku3A8G7UA#ABA:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-eh1xxx
dmi.product.sku: 3A8G7UA#ABA
dmi.sys.vendor: HP
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
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https://bugs.launchpad.net/bugs/1998264
Title:
[HP Pavilion Laptop 15-eh1xxx, ATI R6xx HDMI, Digital Out, HDMI] No
sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Even if I press unmute button on my laptop, I cannot hear sound from my
laptop.
I am only able to listen to sound via my bluetooth Samsung Galaxy Buds2 Pro.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
Uname: Linux 5.15.0-53-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kodiak 1304 F.... pulseaudio
/dev/snd/controlC0: kodiak 1304 F.... pulseaudio
/dev/snd/controlC2: kodiak 1304 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 29 14:39:29 2022
InstallationDate: Installed on 2022-11-11 (18 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Renoir Radeon High Definition Audio Controller - HD-Audio
Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kodiak 1304 F.... pulseaudio
/dev/snd/controlC0: kodiak 1304 F.... pulseaudio
/dev/snd/controlC2: kodiak 1304 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [HP Pavilion Laptop 15-eh1xxx, ATI R6xx HDMI, Digital Out, HDMI] No
sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2022
dmi.bios.release: 15.22
dmi.bios.vendor: AMI
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 88D0
dmi.board.vendor: HP
dmi.board.version: 78.31
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 78.31
dmi.modalias:
dmi:bvnAMI:bvrF.22:bd07/11/2022:br15.22:efr78.31:svnHP:pnHPPavilionLaptop15-eh1xxx:pvr:rvnHP:rn88D0:rvr78.31:cvnHP:ct10:cvrChassisVersion:sku3A8G7UA#ABA:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-eh1xxx
dmi.product.sku: 3A8G7UA#ABA
dmi.sys.vendor: HP
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