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On 2022-11-30T15:01:36+00:00 Mozilla-nicolasweb wrote:

Created attachment 9306032
TB Identities window brocken.jpeg

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:109.0)
Gecko/20100101 Firefox/109.0

Steps to reproduce:

1. Start with a fresh new profile
2. Setup an email account
3. Open Account preferences
4. Click on Manage identities button
5. Add an identity


Actual results:

Empty window, with just Cancel and OK buttons


Expected results:

The window should have all fields and sub tabs

Today daily and TB beta 8 are impacted

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1998253/comments/5

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On 2022-11-30T15:07:03+00:00 Mozilla-nicolasweb wrote:

This is really annoying, because on an existing profile, any
configuration you made can't be changed but is applied (signature,
answering identity, OpenPGP, SMTP, ...)

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1998253/comments/6

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On 2022-11-30T20:29:04+00:00 Heather Ellsworth wrote:

On my Ubuntu 22.10 system, I see this too on the thunderbird beta snap,
version 108.0b2-1.

The issue *does not* happen on the thunderbird deb
(102.4.2+build2-0ubuntu0.22.10.1) provided in the Ubuntu archive, nor in
the stable snap (v102.5.0-2). So on thunderbird 102 the identity panel
is populated with the expected fields.

Bug in launchpad: https://bugs.launchpad.net/thunderbird/+bug/1998253

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1998253/comments/7

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On 2022-11-30T21:44:06+00:00 Heather Ellsworth wrote:

FWIW I tried an older version of the snap, 107.0b4-1, and editing an
identity looke normal, with the expected stuff on the panel.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1998253/comments/8


** Changed in: thunderbird
       Status: Unknown => New

-- 
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https://bugs.launchpad.net/bugs/1998253

Title:
  [snap] Editing identity doesn't display fields

Status in Mozilla Thunderbird:
  New
Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  Running the thunderbird snap from latest/beta: 108.0b1-1 (277)
  The thunderbird snap is running on a 22.10 host that is up to date.

  When I go to edit the identity associated to an account, the fields I
  expect (server name, port, authentication) are missing and I see an
  empty window (see attachments).

  When I launch thunderbird from the cli, I see these logs when it
  launches and no other logs added when I open the Manage Identities ->
  Edit window.

  heather@fenrir:~$ snap run thunderbird
  Gtk-Message: 13:41:09.447: Not loading module "atk-bridge": The functionality 
is provided by GTK natively. Please try to not load it.
  [GFX1-]: glxtest: libpci missing
  [GFX1-]: glxtest: VA-API test failed: missing or old libva-drm library.
  ATTENTION: default value of option mesa_glthread overridden by environment.
  ATTENTION: default value of option mesa_glthread overridden by environment.
  ATTENTION: default value of option mesa_glthread overridden by environment.

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