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Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019.
I'm setting the status of this bug to 'Incomplete' as it's not seen any
activity for some time. If this is still an issue when using a currently
maintained release of Ubuntu then please let us know which one(s)
otherwise this bug report can be left to expire in approximately 60 days
time.
** Changed in: nvidia-driver (Ubuntu)
Status: New => Incomplete
** Changed in: xorg-server (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1353620
Title:
Laptop Screen systematically freezes every few minutes if external
screen not connected; Ctlr+Alt+F1,Ctrl+Alt+F7 fixes the issue. Then
system unrecoverably freezes when external screen reconnected (needs
hard reboot)
Status in nvidia-driver package in Ubuntu:
Incomplete
Status in xorg-server package in Ubuntu:
Incomplete
Bug description:
I've started observing this bug since i've started using NVidia's
additional drivers (yesterday). Before that I was using nouveau, which
happened to use the builtin Intel GPU and not the NVidia card.
I have an external monitor which I usually connect to the laptop. I have it
configured so it's the only screen when it's connected. When I unplug it,
automatically the laptop's builtin screen turns on, and when I plug it, the
laptop's builtin screen turns off.
This has worked just fine until yesterday. Then I switched to NVidia's
proprietary drivers.
Now the problem, 100% systematically reproducible, is as follows:
- I disconnect the external screen (and external keyboard and mouse), move my
laptop and start using it alone. At the beginning everything works fine, then:
- from time to time (every few minutes), the system seems to freeze:
- mouse cursor doesn't move. Nothing responds to touchpad movements or
clicks
- nothing apparently responds to keystrokes, such as alt+tab to switch
window, or Ctrl+Alt+T to open a terminal. I'm not sure this ever happened while
I was typing and had a focused window where to type, so I cannot tell for sure
it wouldn't respond to typing
- no signs of abnormal CPU consumption, though, nor of disk activity
- hitting ctlr+Alt+F1 does work and immediately brings the virtual console
- hitting ctrl+Alt+F7 brings the graphics screen again and it works, that is,
it fixes the issue, reesstablishing normal functioning
- unless it happens again.
The first time I observed it (this is the second), this also happened:
- then I plug in the external monitor again. It turns on, shows the screen
output as expected; the builtin screen turns off, everything looks normal
- except the system is frozen again
- and this time not even Ctrl+Alt+F1 work. Completely frozen. No way out
except a hard reboot
- unplugging the external monitor doesn't fix the issue, either
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-core 2:1.15.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30
PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Aug 6 19:51:09 2014
DistUpgraded: 2014-05-24 19:43:23,984 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.7, 3.13.0-32-generic, x86_64: installed
nvidia-331, 331.38, 3.13.0-32-generic, x86_64: installed
vboxhost, 4.3.14, 3.13.0-32-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166]
(rev 09) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0647]
NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M]
[10de:1140] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] GeForce 710M [1025:0691]
InstallationDate: Installed on 2013-10-11 (299 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V3-571G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed
root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
SourcePackage: xorg-server
UpgradeStatus: Upgraded to trusty on 2014-05-24 (74 days ago)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias:
dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu2
xserver.bootTime: Wed Aug 6 15:19:13 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
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