Thanks for the bug report.
The Nvidia Xorg driver doesn't appear to be loading for some reason,
which is the main problem. Although the Nvidia kernel driver is loaded.
You are using Nvidia driver version 470.161.03 but their website
suggests the current supported version for your Quadro P620 is
525.78.01. But regardless of version, it looks like the issue here is a
failed installation of the Xorg driver. And the bug reporting system is
suggesting you might have tried a manual driver installation in the past
too.
To fix this, please open the 'Additional Drivers' app and use it to
install a newer Nvidia driver. Please do not attempt to install drivers
manually without using the Additional Drivers app because doing so can
lead to bugs like this one.
** Package changed: xorg (Ubuntu) => nvidia-graphics-drivers-470
(Ubuntu)
** Changed in: nvidia-graphics-drivers-470 (Ubuntu)
Status: New => Incomplete
** Tags added: multimonitor nvidia
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2003140
Title:
Ubuntu laptop can't use external monitors
Status in nvidia-graphics-drivers-470 package in Ubuntu:
Incomplete
Bug description:
# What happens (Steps to reproduce):
1. Install a clean version of Ubuntu onto a laptop:
Hardware="https://www.dell.com/support/manuals/en-uk/precision-15-3541-laptop/precision_3541_setupspecs/video?guid=guid-0712681b-956e-4229-96a7-545baca605fc&lang=en-us";
VERSION="20.04.5 LTS (Focal Fossa)"
nick@Precision-3541:~$ sudo lshw -C display
[sudo] password for nick:
*-display
description: 3D controller
product: GP107GLM [Quadro P620]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:168 memory:ec000000-ecffffff memory:c0000000-cfffffff
memory:d0000000-d1ffffff ioport:3000(size=128) memory:ed000000-ed07ffff
*-display
description: VGA compatible controller
product: UHD Graphics 630 (Mobile)
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:166 memory:eb000000-ebffffff memory:80000000-8fffffff
ioport:4000(size=64) memory:c0000-dffff
2. Connect a monitor and laptop with an HDMI cable
3. Result
- The monitor should display "No Signal"
- Ubuntu should recognize the monitor, but not display anything on it.
# What should happen
Ubuntu should send signal to external monitors connected to the HDMI port. It
should automatically configure discrete graphics cards. The same hardware works
when booted from the Windows partition.
# What I've tried
## Things that worked
None
## Things that worked temporarily
https://askubuntu.com/questions/1105332/external-monitor-not-working-ubuntu-nvidia/1134579#1134579
Installing NVidia-Prime, Setting "Performance Mode" to always use the
discrete GPU
## Things that did not work (from various forums)
1. Using multiple different drivers via "Software&Updates/Additional Drivers"
2. Using the driver from NVidia's website
3. Enabling NVidia via a modprob parameter at startup
4. Varius xorg configuration files
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.15.0-58.64~20.04.1-generic 5.15.74
Uname: Linux 5.15.0-58-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.161.03 Wed Oct 19
00:10:36 UTC 2022
GCC version: gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.1)
ApportVersion: 2.20.11-0ubuntu27.25
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 17 16:58:33 2023
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia, 470.161.03, 5.15.0-58-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Dell UHD Graphics 630 (Mobile) [1028:091a]
Subsystem: Dell GP107GLM [Quadro P620] [1028:091a]
InstallationDate: Installed on 2023-01-06 (11 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Precision 3541
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-58-generic
root=UUID=90df9afc-2dd2-439d-a69c-3aa27146e9fc ro
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
XorgConf:
dmi.bios.date: 09/13/2022
dmi.bios.release: 1.23
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.23.0
dmi.board.name: 0Y8H01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.23.0:bd09/13/2022:br1.23:svnDellInc.:pnPrecision3541:pvr:rvnDellInc.:rn0Y8H01:rvrA00:cvnDellInc.:ct10:cvr:sku091A:
dmi.product.family: Precision
dmi.product.name: Precision 3541
dmi.product.sku: 091A
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.5
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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