I am trying to find out what exactly is happening and therefore I need
to know somewhat more.
Could you switch to debug logging via
cupsctl --debug-logging
and then print a job where the problem occurs. After that attach the
file /var/log/cups/error_log to this bug report.
Also attach your print queue's PPD file from /etc/cups/ppd/ to this bug
report. It is the one named as your print queue.
Please do not compress the files and do not package them together.
Attach them one by one.
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https://bugs.launchpad.net/bugs/1998917
Title:
Everything prints approximately 2% too small after upgrading to Ubuntu
22.04
Status in cups package in Ubuntu:
New
Bug description:
To reproduce:
1. Open Inkscape.
2. Draw a rectangle 170mm x 230mm.
3. Print it.
Expected result:
The printed rectangle on paper should measure 170mm x 230mm.
Actual result:
The rectangle measures 168mm x 226mm, a difference of approximately
2%.
I print a lot of labels. I make them in both LibreOffice (for mail
merge) and Inkscape (when I want them all the same).
I use standard downloaded templates in LibreOffice and in Inkscape I
have made my own manually.
I recently upgraded to 22.04 and now whenever I print any of my
existing documents they no longer line up with the labels. They line
up in the top left of the page but at the bottom right they are
misaligned, shifted up and left. This happens because the entire page
is now printed 2% smaller.
Nothing else has changed about my setup: it is the same printer and
the same documents printing differently. The printer is a network
printer.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cups 2.4.1op1-1ubuntu4.1
ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
Uname: Linux 5.15.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CupsErrorLog:
W [06/Dec/2022:00:00:06 +0000] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'HP_LaserJet_100_colorMFP_M175nw_61F41D-Gray..\' already exists
W [06/Dec/2022:00:00:06 +0000] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'HP_LaserJet_100_colorMFP_M175nw_61F41D-DeviceN..\' already exists
CurrentDesktop: XFCE
Date: Tue Dec 6 11:42:58 2022
InstallationDate: Installed on 2018-05-07 (1673 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64
(20180426)
Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_61F41D:
implicitclass://HP_LaserJet_100_colorMFP_M175nw_61F41D/
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd'] failed with exit
code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd:
Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic
root=UUID=96ca3669-e2ac-4371-b36d-55bc9f3bd03a ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
Snap.Changes: no changes found
SourcePackage: cups
UpgradeStatus: Upgraded to jammy on 2022-08-12 (115 days ago)
dmi.bios.date: 03/15/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3802
dmi.board.asset.tag: Default string
dmi.board.name: Z170-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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