Please use 'journalctl' to find the system log messages that came before: [ 21.981578] gnome-shell[1839]: segfault at 5617f4861000 ip 00007f85e353d8c5 sp 00007ffc70c8cf70 error 4 in libst-1.0.so[7f85e3513000+4e000]
Please also follow these steps to check for crash reports: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment That said, we'd kind of be wasting our time if we didn't first establish that the crash is caused by an official Ubuntu component. If it's come from one of your extensions then we can't track the problem here. ** Summary changed: - Session starts with all gnome-shell extensions disabled + gnome-shell crashed with SIGSEGV ** Summary changed: - gnome-shell crashed with SIGSEGV + gnome-shell crashed with SIGSEGV in libst-1.0.so[7f85e3513000+4e000] ** Package changed: gnome-shell (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2007974 Title: gnome-shell crashed with SIGSEGV in libst-1.0.so[7f85e3513000+4e000] Status in Ubuntu: Incomplete Bug description: Hello, it happens every now and then, for few months ( I'd say since december '22 ). Power on the machine → login screen → password → gets back to login screen → again, password → session opens but all gnome-shell extensions are disabled. And each time, I can find this in dmesg : [ 21.981578] gnome-shell[1839]: segfault at 5617f4861000 ip 00007f85e353d8c5 sp 00007ffc70c8cf70 error 4 in libst-1.0.so[7f85e3513000+4e000] [ 21.981588] Code: 74 5f 4c 89 e6 48 89 df 4c 63 e8 e8 95 7f fd ff 48 85 c0 74 41 48 8b 15 d9 76 04 00 48 8b 2a 66 0f 1f 44 00 00 48 39 c3 74 0b <0f> b6 50 ff f6 44 55 01 01 74 10 42 0f b6 14 28 84 d2 74 18 f6 44 How narrow down a culprit ? Extensions installed : blur-my-shell@aunetx [email protected] [email protected] lockkeys@fawtytoo [email protected] [email protected] ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42.5-0ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-60.66-generic 5.15.78 Uname: Linux 5.15.0-60-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Feb 21 14:04:20 2023 DisplayManager: gdm3 InstallationDate: Installed on 2022-06-01 (264 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 42.5-0ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/2007974/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
