*** This bug is a duplicate of bug 2012178 ***
https://bugs.launchpad.net/bugs/2012178
Thank you for taking the time to report this crash and helping to make
this software better. This particular crash has already been reported
and is a duplicate of bug #2012178, so is being marked as such. Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Please continue to report any other bugs you may
find.
** Tags removed: need-duplicate-check
** Changed in: hplip (Ubuntu)
Importance: Undecided => Medium
** Attachment removed: "ProcMaps.txt"
https://bugs.launchpad.net/bugs/2012195/+attachment/5655712/+files/ProcMaps.txt
** Attachment removed: "ProcStatus.txt"
https://bugs.launchpad.net/bugs/2012195/+attachment/5655714/+files/ProcStatus.txt
** This bug has been marked a duplicate of private bug 2012178
** Information type changed from Private to Public
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https://bugs.launchpad.net/bugs/2012195
Title:
toolbox.py crashed with NameError in __readAuthType(): name
'get_distro_std_name' is not defined
Status in hplip package in Ubuntu:
New
Bug description:
Just tried to open the HP LIP UI after running sudo apt install hplip-
gui
ProblemType: Crash
DistroRelease: Ubuntu 23.04
Package: hplip-data 3.22.10+dfsg0-1
ProcVersionSignature: Ubuntu 6.1.0-16.16-generic 6.1.6
Uname: Linux 6.1.0-16-generic x86_64
ApportVersion: 2.26.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 19 11:47:40 2023
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationDate: Installed on 2023-03-06 (12 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
InterpreterPath: /usr/bin/python3.11
JournalErrors: Mar 19 11:47:43 User Name-BellSant-ThinkPad-T16-Gen-1
gnome-shell[814842]: meta_window_set_stack_position_no_sync: assertion
'window->stack_position >= 0' failed
Lpstat:
device for DeskJet-3700:
dnssd://HP%20DeskJet%203700%20series%20%5BB70076%5D._ipp._tcp.local/?uuid=31e26b75-4172-d3a7-a071-9f856b2c25c1
device for HP_DeskJet_3700_series_B70076:
implicitclass://HP_DeskJet_3700_series_B70076/
MachineType: LENOVO 21CH004BUS
PackageArchitecture: all
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP_DeskJet_3700_series_B70076.ppd',
'/etc/cups/ppd/DeskJet-3700.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/HP_DeskJet_3700_series_B70076.ppd: Permission denied
grep: /etc/cups/ppd/DeskJet-3700.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.1.0-16-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonArgs: ['/usr/bin/hp-toolbox']
PythonDetails: N/A
SourcePackage: hplip
Title: toolbox.py crashed with NameError in __readAuthType(): name
'get_distro_std_name' is not defined
UpgradeStatus: Upgraded to lunar on 2023-03-11 (7 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
dmi.bios.date: 11/11/2022
dmi.bios.release: 1.32
dmi.bios.vendor: LENOVO
dmi.bios.version: R23ET62W (1.32 )
dmi.board.asset.tag: Not Available
dmi.board.name: 21CH004BUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76530 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias:
dmi:bvnLENOVO:bvrR23ET62W(1.32):bd11/11/2022:br1.32:efr1.11:svnLENOVO:pn21CH004BUS:pvrThinkPadT16Gen1:rvnLENOVO:rn21CH004BUS:rvrSDK0T76530WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21CH_BU_Think_FM_ThinkPadT16Gen1:
dmi.product.family: ThinkPad T16 Gen 1
dmi.product.name: 21CH004BUS
dmi.product.sku: LENOVO_MT_21CH_BU_Think_FM_ThinkPad T16 Gen 1
dmi.product.version: ThinkPad T16 Gen 1
dmi.sys.vendor: LENOVO
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