Public bug reported:
I'm not sure if this is an xorg bug because i'm pretty sure I'm using
wayland, however ubuntu-bug says it's an xorg issue.
I installed the GNOME desktop instead of the ubuntu one, however it does
happen on the ubuntu desktop as well. It seems to happen less often on
the GNOME desktop (though still multiple times a day)
When I perform certain actions I can semi-reliably produce a total screen
freeze. Some examples include using the search menu on gnome, opening a video
in fullscreen, and clicking buttons in fractal (matrix client.) There are many
more scenarios that I haven't listed. The screen will completely freeze but the
computer will keep going normally (e.g. I can type, use the cursor, listen to
audio, etc.) This can be remedied by pressing CONTROL+ALT+F3 which brings me
into the console, then waiting about 5 seconds, then switching back with
CONTROL+ALT+F2
This doesn't seem to be related to any computer load issues and occurs
reliably after clicking on something/typing in a text field until the
offending program is restarted. When the program is restarted, the issue
sometimes goes away but sometimes persists. This has been happening
since I installed ubuntu a couple weeks ago.
I am able to provide more details if necessary and do some debugging
things, but I'm not a technical user so will need babying.
ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-35.36-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: GNOME
Date: Mon Mar 27 12:47:02 2023
DistUpgraded: Fresh install
DistroCodename: kinetic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Since before I upgraded
GraphicsCard:
Intel Corporation Alder Lake-P Integrated Graphics Controller [8086:46a6] (rev
0c) (prog-if 00 [VGA controller])
Subsystem: Matsushita Electric Industrial Co., Ltd. Alder Lake-P Integrated
Graphics Controller [10f7:8338]
InstallationDate: Installed on 2023-03-15 (12 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
MachineType: Panasonic Connect Co., Ltd. CFFV3-1
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-35-generic
root=UUID=f8060648-d61e-4101-984c-4f5a1ff087f8 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2022
dmi.bios.release: 1.0
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: V1.00L15
dmi.board.asset.tag: No Asset Tag
dmi.board.name: CFFV3-1L
dmi.board.vendor: Panasonic Connect Co., Ltd.
dmi.board.version: 1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Panasonic Connect Co., Ltd.
dmi.chassis.version: 001
dmi.ec.firmware.release: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrV1.00L15:bd05/09/2022:br1.0:efr1.0:svnPanasonicConnectCo.,Ltd.:pnCFFV3-1:pvr001:rvnPanasonicConnectCo.,Ltd.:rnCFFV3-1L:rvr1:cvnPanasonicConnectCo.,Ltd.:ct10:cvr001:skuCF-FV3DFNCR:
dmi.product.family: Let'snote/TOUGHBOOK
dmi.product.name: CFFV3-1
dmi.product.sku: CF-FV3DFNCR
dmi.product.version: 001
dmi.sys.vendor: Panasonic Connect Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze kinetic ubuntu wayland-session
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2012957
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
I'm not sure if this is an xorg bug because i'm pretty sure I'm using
wayland, however ubuntu-bug says it's an xorg issue.
I installed the GNOME desktop instead of the ubuntu one, however it
does happen on the ubuntu desktop as well. It seems to happen less
often on the GNOME desktop (though still multiple times a day)
When I perform certain actions I can semi-reliably produce a total screen
freeze. Some examples include using the search menu on gnome, opening a video
in fullscreen, and clicking buttons in fractal (matrix client.) There are many
more scenarios that I haven't listed. The screen will completely freeze but the
computer will keep going normally (e.g. I can type, use the cursor, listen to
audio, etc.) This can be remedied by pressing CONTROL+ALT+F3 which brings me
into the console, then waiting about 5 seconds, then switching back with
CONTROL+ALT+F2
This doesn't seem to be related to any computer load issues and occurs
reliably after clicking on something/typing in a text field until the
offending program is restarted. When the program is restarted, the
issue sometimes goes away but sometimes persists. This has been
happening since I installed ubuntu a couple weeks ago.
I am able to provide more details if necessary and do some debugging
things, but I'm not a technical user so will need babying.
ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-35.36-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: GNOME
Date: Mon Mar 27 12:47:02 2023
DistUpgraded: Fresh install
DistroCodename: kinetic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Since before I upgraded
GraphicsCard:
Intel Corporation Alder Lake-P Integrated Graphics Controller [8086:46a6]
(rev 0c) (prog-if 00 [VGA controller])
Subsystem: Matsushita Electric Industrial Co., Ltd. Alder Lake-P
Integrated Graphics Controller [10f7:8338]
InstallationDate: Installed on 2023-03-15 (12 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
MachineType: Panasonic Connect Co., Ltd. CFFV3-1
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-35-generic
root=UUID=f8060648-d61e-4101-984c-4f5a1ff087f8 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2022
dmi.bios.release: 1.0
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: V1.00L15
dmi.board.asset.tag: No Asset Tag
dmi.board.name: CFFV3-1L
dmi.board.vendor: Panasonic Connect Co., Ltd.
dmi.board.version: 1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Panasonic Connect Co., Ltd.
dmi.chassis.version: 001
dmi.ec.firmware.release: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrV1.00L15:bd05/09/2022:br1.0:efr1.0:svnPanasonicConnectCo.,Ltd.:pnCFFV3-1:pvr001:rvnPanasonicConnectCo.,Ltd.:rnCFFV3-1L:rvr1:cvnPanasonicConnectCo.,Ltd.:ct10:cvr001:skuCF-FV3DFNCR:
dmi.product.family: Let'snote/TOUGHBOOK
dmi.product.name: CFFV3-1
dmi.product.sku: CF-FV3DFNCR
dmi.product.version: 001
dmi.sys.vendor: Panasonic Connect Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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