** Information type changed from Private to Public
** Changed in: hplip (Ubuntu)
Importance: Medium => High
** Also affects: hplip (Ubuntu Lunar)
Importance: Undecided
Status: New
** Changed in: hplip (Ubuntu Lunar)
Assignee: (unassigned) => Till Kamppeter (till-kamppeter)
** Changed in: hplip (Ubuntu Lunar)
Importance: Undecided => High
** Changed in: hplip (Ubuntu)
Status: Confirmed => Fix Committed
** Changed in: hplip (Ubuntu Lunar)
Status: New => Triaged
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https://bugs.launchpad.net/bugs/2012178
Title:
toolbox.py crashed with NameError in __readAuthType(): name
'get_distro_std_name' is not defined
Status in hplip package in Ubuntu:
Fix Committed
Status in hplip source package in Lunar:
Triaged
Bug description:
Error occurred after installing hplip-gui
ProblemType: Crash
DistroRelease: Ubuntu 23.04
Package: hplip-data 3.22.10+dfsg0-1
ProcVersionSignature: Ubuntu 6.1.0-16.16-generic 6.1.6
Uname: Linux 6.1.0-16-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Sun Mar 19 05:07:34 2023
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationDate: Installed on 2023-03-18 (0 days ago)
InstallationMedia: Kubuntu 23.04 "Lunar Lobster" - Alpha amd64 (20230318)
InterpreterPath: /usr/bin/python3.11
JournalErrors: -- No entries --
Lpstat: device for HP_Color_LaserJet_Pro_MFP_M177fw_0342B1:
implicitclass://HP_Color_LaserJet_Pro_MFP_M177fw_0342B1/
MachineType: HP HP ZBook 17 G4
PackageArchitecture: all
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw_0342B1.ppd'] failed with exit
code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw_0342B1.ppd:
Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.1.0-16-generic
root=UUID=20a0c66a-2dc4-41ec-a5f0-7eb86e995862 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonArgs: ['/usr/bin/hp-toolbox']
PythonDetails: N/A
SourcePackage: hplip
Title: toolbox.py crashed with NameError in __readAuthType(): name
'get_distro_std_name' is not defined
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
dmi.bios.date: 04/08/2022
dmi.bios.release: 1.41
dmi.bios.vendor: HP
dmi.bios.version: P70 Ver. 01.41
dmi.board.name: 8270
dmi.board.vendor: HP
dmi.board.version: KBC Version 46.80
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 70.128
dmi.modalias:
dmi:bvnHP:bvrP70Ver.01.41:bd04/08/2022:br1.41:efr70.128:svnHP:pnHPZBook17G4:pvr:rvnHP:rn8270:rvrKBCVersion46.80:cvnHP:ct10:cvr:skuY3J83AV:
dmi.product.family: 103C_5336AN
dmi.product.name: HP ZBook 17 G4
dmi.product.sku: Y3J83AV
dmi.sys.vendor: HP
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