Public bug reported: Hello,
I'm a user of Ubuntu 22.04.2 LTS and I have a bug. I have a Ricoh SP220SNw and I can't use it's scan function. The printer is using ethernet connection with fixed IP address. I tried with USB cable but simple-scan doesn't detect it. When I launch simple-scan the scanner of my printer with ethernet connection is detected. I have 2 possibilities but no one is working: - ESCL 220SNw-DB8340 on escl:https://192.168.1.26:443 - eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340 When I try to scan I have a message on the printer screen but nothing happens : "Numérisation (ESCL)". After this the only thing I can do is to unplug the printer of the electricity for few seconds. How can I help to solve this bug ? Thanks for your help. ** Affects: sane-airscan (Ubuntu) Importance: Undecided Status: New ** Package changed: fwupd (Ubuntu) => sane-airscan (Ubuntu) ** Description changed: Hello, I'm a user of Ubuntu 22.04.2 LTS and I have a bug. I have a Ricoh SP220SNw and I can't use it's scan function. The printer is using ethernet connection with fixed IP address. I tried with USB cable but simple-scan doesn't detect it. - When I launch simple-scan the scanner of my printer is detected. + When I launch simple-scan the scanner of my printer with ethernet + connection is detected. I have 2 possibilities but no one is working: - ESCL 220SNw-DB8340 on escl:https://192.168.1.26:443 - - eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340 + - eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340 When I try to scan I have a message on the printer screen but nothing happens : "Numérisation (ESCL)". After this the only thing I can do is to unplug the printer of the electricity for few seconds. How can I help to solve this bug ? Thanks for your help. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-airscan in Ubuntu. https://bugs.launchpad.net/bugs/2018468 Title: Can't scan with Ricoh SP220SNw on ubuntu 22.04.2 LTS Status in sane-airscan package in Ubuntu: New Bug description: Hello, I'm a user of Ubuntu 22.04.2 LTS and I have a bug. I have a Ricoh SP220SNw and I can't use it's scan function. The printer is using ethernet connection with fixed IP address. I tried with USB cable but simple-scan doesn't detect it. When I launch simple-scan the scanner of my printer with ethernet connection is detected. I have 2 possibilities but no one is working: - ESCL 220SNw-DB8340 on escl:https://192.168.1.26:443 - eSCL 220SNw-DB8340 on airscan:e0:220SNw-DB8340 When I try to scan I have a message on the printer screen but nothing happens : "Numérisation (ESCL)". After this the only thing I can do is to unplug the printer of the electricity for few seconds. How can I help to solve this bug ? Thanks for your help. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-airscan/+bug/2018468/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
