Public bug reported: Nautilus crashes randomly and is not consistent - entering certain directories is sometimes fine and at other time it causes a crash.
The terminal output following a crash is: > [1] 10769 segmentation fault (core dumped) nautilus (note the five digit number changes every time) After some googling, I found a post on a forum somewhere that recommended using the `gdb` debug tool to examine the problem. The full output of which[ is in this pastebin](https://pastebin.com/YY5ueBfr), but the message following a crash is: >Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault. 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 >`$(gdb) bt` > 0 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 Backtrace stopped: Cannot access memory at address 0x7fffffffb848 `dmesg` reports the following: >[Tue May 16 13:22:54 2023] nautilus[12066]: segfault at 562c00000000 ip 00007f32e8c454b8 sp 00007ffc6f655f30 error 4 in libgtk-4.so.1.1000.1[7f32e88a1000+3e8000] likely on CPU 2 (core 2, socket 0) >[Tue May 16 13:22:54 2023] Code: 48 83 c4 18 5b 5d c3 66 66 2e 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 39 f7 74 4f 41 54 55 48 89 f5 53 48 89 fb 48 85 ff 74 48 <4c> 8b 27 31 c0 48 85 f6 0f 84 9a 00 00 00 4c 3b 26 74 05 5b 5d 41 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: nautilus 1:44.0-1ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Tue May 16 13:27:33 2023 GsettingsChanges: b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' b'org.gnome.nautilus.window-state' b'initial-size' b'(1101, 756)' InstallationDate: Installed on 2023-05-07 (9 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/zsh TERM=xterm-256color XDG_RUNTIME_DIR=<set> SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.48.0-1ubuntu1 ** Affects: nautilus (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug lunar wayland-session ** Description changed: Nautilus crashes randomly and is not consistent - entering certain directories is sometimes fine and at other time it causes a crash. The terminal output following a crash is: > [1] 10769 segmentation fault (core dumped) nautilus (note the five digit number changes every time) After some googling, I found a post on a forum somewhere that recommended using the `gdb` debug tool to examine the problem. The full output of which[ is in this pastebin](https://pastebin.com/YY5ueBfr), but the message following a crash is: >Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault. - 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 + 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 >`$(gdb) bt` - > 0 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 - Backtrace stopped: Cannot access memory at address 0x7fffffffb848 - - `dmesg`reports the following: - - > VHey all, - - So I just spent a good few hours setting up a new system build (Ubuntu - 23.04) and have encountered an issue with nautlius crashing randomly. I - normally install Timeshift before I start tinkering but for some - inexplicable reason I didn't this time (gah!) so I'm stuck trying to fix - the problem manually. - - I say the crashes happen randomly because it's not consistent - - entering certain directories is sometimes fine and at other time it - causes a crash. - - The terminal output following a crash is: - - > [1] 10769 segmentation fault (core dumped) nautilus - - (note the five digit number changes every time) - - After some googling, I found a post on a forum somewhere that - recommended using the `gdb` debug tool to examine the problem. The full - output of which[ is in this pastebin](https://pastebin.com/YY5ueBfr), - but the message following a crash is: - - >Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault. - 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 - - >`$(gdb) bt` - - > 0 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 + > 0 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 Backtrace stopped: Cannot access memory at address 0x7fffffffb848 `dmesg` reports the following: >[Tue May 16 13:22:54 2023] nautilus[12066]: segfault at 562c00000000 ip 00007f32e8c454b8 sp 00007ffc6f655f30 error 4 in libgtk-4.so.1.1000.1[7f32e88a1000+3e8000] likely on CPU 2 (core 2, socket 0) >[Tue May 16 13:22:54 2023] Code: 48 83 c4 18 5b 5d c3 66 66 2e 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 39 f7 74 4f 41 54 55 48 89 f5 53 48 89 fb 48 85 ff 74 48 <4c> 8b 27 31 c0 48 85 f6 0f 84 9a 00 00 00 4c 3b 26 74 05 5b 5d 41 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: nautilus 1:44.0-1ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Tue May 16 13:27:33 2023 GsettingsChanges: - b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' - b'org.gnome.nautilus.window-state' b'initial-size' b'(1101, 756)' + b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' + b'org.gnome.nautilus.window-state' b'initial-size' b'(1101, 756)' InstallationDate: Installed on 2023-05-07 (9 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: - LANG=en_US.UTF-8 - PATH=(custom, no user) - SHELL=/usr/bin/zsh - TERM=xterm-256color - XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/usr/bin/zsh + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: - file-roller 43.0-1 - nautilus-extension-gnome-terminal 3.48.0-1ubuntu1 + file-roller 43.0-1 + nautilus-extension-gnome-terminal 3.48.0-1ubuntu1 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2019901 Title: Segmentation fault crash in nautilus Status in nautilus package in Ubuntu: New Bug description: Nautilus crashes randomly and is not consistent - entering certain directories is sometimes fine and at other time it causes a crash. The terminal output following a crash is: > [1] 10769 segmentation fault (core dumped) nautilus (note the five digit number changes every time) After some googling, I found a post on a forum somewhere that recommended using the `gdb` debug tool to examine the problem. The full output of which[ is in this pastebin](https://pastebin.com/YY5ueBfr), but the message following a crash is: >Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault. 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 >`$(gdb) bt` > 0 0x00007ffff7a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 Backtrace stopped: Cannot access memory at address 0x7fffffffb848 `dmesg` reports the following: >[Tue May 16 13:22:54 2023] nautilus[12066]: segfault at 562c00000000 ip 00007f32e8c454b8 sp 00007ffc6f655f30 error 4 in libgtk-4.so.1.1000.1[7f32e88a1000+3e8000] likely on CPU 2 (core 2, socket 0) >[Tue May 16 13:22:54 2023] Code: 48 83 c4 18 5b 5d c3 66 66 2e 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 39 f7 74 4f 41 54 55 48 89 f5 53 48 89 fb 48 85 ff 74 48 <4c> 8b 27 31 c0 48 85 f6 0f 84 9a 00 00 00 4c 3b 26 74 05 5b 5d 41 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: nautilus 1:44.0-1ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Tue May 16 13:27:33 2023 GsettingsChanges: b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' b'org.gnome.nautilus.window-state' b'initial-size' b'(1101, 756)' InstallationDate: Installed on 2023-05-07 (9 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/zsh TERM=xterm-256color XDG_RUNTIME_DIR=<set> SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.48.0-1ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2019901/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
